Drain Technician TurnPoint Services - 3.1 Lexington, KY Job Details Full-time $19 - $25 an hour 1 day ago Qualifications Customer communication Company vehicle operation
Driver's License Full Job Description Drain Technician Pay :
$19-$25/hour — Pay increase after training period + Commissions.
Schedule :
Flexible and multiple shifts available. Shift differentials available. Job type : Full-time Role Overview The Drains Technician is responsible for performing diagnostic, cleaning, and repair services for residential and commercial drain systems. This role is ideal for a hands-on professional who enjoys problem-solving, providing excellent customer service, and working with advanced drain-cleaning tools and technology. The Drains Technician clears stoppages, inspects sewer and drain lines, recommends repairs, and ensures each customer receives safe, efficient, and high-quality service.
Key Responsibilities Diagnostics & Repair:
Locate, diagnose, and clear drain and sewer blockages using cable machines, jetters, or camera systems.
Video Inspection:
Operate sewer cameras and locators to identify line issues such as root intrusion, breaks, or grade problems.
Repair Recommendations:
Provide professional assessments and explain repair options (spot repairs, trenchless, excavation, or replacements).
Preventive Maintenance:
Perform scheduled cleanings and maintenance for recurring problem drains. -
Customer Service:
Communicate clearly with customers about findings, solutions, and pricing; ensure all work is completed to satisfaction.
Documentation:
Complete service tickets accurately with photos, videos, and detailed notes in the field software system.
Safety & Compliance:
Follow OSHA and company safety protocols, PPE standards, and proper chemical handling procedures.
Teamwork:
Coordinate with supervisors, dispatch, and plumbers for complex repairs or follow-up work.
Equipment Care:
Maintain and clean drain machines, jetters, cameras, and company vehicle daily. What You Bring Minimum 1 years of drain cleaning, service, or related plumbing experience preferred.
Licensing:
Valid driver's license with clean driving record required; plumbing apprentice license a plus.
Technical Skills:
Knowledge of drain cleaning equipment (cable, sectional, jetter, camera systems); basic plumbing knowledge.
Customer Skills:
Excellent communication and ability to explain findings and solutions clearly. -
Physical Requirements:
Ability to lift 50+ lbs, work in confined spaces, and perform physical labor in various environments.
Availability:
Willing to work evenings, weekends, or participate in an on-call rotation as needed.