Job Description
Reports to:
Digital Business Process Manager Department:
IT Management Position Summary:
The Automation Support Technician is responsible for preventative maintenance, correction or repair of industrial systems and automation equipment. This includes definition, documentation, and establishment of maintenance schedules and procedures. This role works cross functionally with outside vendors and internal departments to ensure that automation equipment performs reliably. Supervisory Responsibilities:
The position does not have supervisory responsibility. Key Responsibilities:
Provide support for the operation of automation equipment critical to Distribution Center (DC) Operations. Identify maintenance related equipment opportunities and execute existing/implement new procedures and schedules to mitigate system downtime or failures. Utilization of software to monitor, manage, and troubleshoot equipment and/or system performance. Provide operational/production support to DC Operations through triage or problem solving to remove obstacles related to integrated equipment. Perform diagnostics and analysis to identify and resolve defects, errors or deficiencies, liaising directly with automation vendors and/or providers for solutions. Perform preventative maintenance of equipment adhering to documented processes and procedures. Accountable for accurate and timely ordering, receipt, and management of critical spare parts and other parts and supplies necessary to maintain equipment. Ensure timely shipment of parts or equipment for repair or replacement. Manage security and access to the maintenance area. Perform and document work performed and log work in defined database(s) or electronic filing systems. Assist with and/or perform and ensure firmware or software updates are completed. Perform cleaning of areas that are vital to safe and reliable operation of equipment on regularly scheduled timeframes. Maintain storage, organization, and cleanliness of tools and equipment used for repair or calibration of equipment Participate in seminars and other training as required. Assist in the establishment and maintenance of Standard Operating Procedures. Work in a team environment. Promote and maintain a clean and safe work environment by complying with procedures, policies, training, and regulations. Ensure established policies and procedures are followed. Participate in continuous improvement project team activities. Must be available to respond to production issues/outages and needs outside of normal scheduled shift hours, or when necessary for upgrade or project related activities. Other duties as assigned. Education/Experience/Qualifications:
High School Diploma or GED, required . General knowledge of electrical systems, including control panel components and robotics is preferred. Aptitude and willingness to achieve certifications. Minimum of 3 years of direct experience in maintenance of industrial systems/equipment including Preventative/Corrective Maintenance or repair is One or more of the following competencies, preferred: Distribution, Automation, Integrated systems or Similar Background. Valid Driver's License, required. Powered Industrial Truck License, required. Training is provided if needed. Must be computable working at heights up to 36 feet. Skills & Abilities:
Ability to proactively and effectively communicate (clear and concise) through writing, speaking, active listening, and presentation. Excellent verbal and written communication skills. Proficient with Microsoft Office Suite and other job-related equipment and software. Ability to select and use the appropriate hand tool for specific tasks to avoid injury or damage to materials. Excellent problem-solving skills and sound judgment. Ability to approach conflicts with vendors, customers, and colleagues in a constructive manner. Ability to read, analyze, and interpret data. Strong quantitative and analytical skills. Excellent organization skills and detail-oriented with exceptional critical thinking, multi-tasking, and problem-solving abilities. Excellent time management. Ability to work independently, within a team, and cross-functionally with other departments/stakeholders. Ability to develop and foster business relationships. Willing to participate in Company and Vendor designated training. Must have knowledge of and comply with the policies and procedures contained in the company handbook. Must be able to maintain confidentiality. Must be able to practice safe work habits. Physical Demands:
This is an office type position and a general warehouse position that requires sitting, standing, walking, stooping, kneeling, and use of hands continuously for eight hours. This position requires lifting/moving up to 50 pounds. This position requires extended amounts of time walking and climbing stairs. This position requires frequent work time beyond an eight-hour shift/40-hour week including shift rotation and weekends. This position requires the operation of basic office equipment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment:
Each coworker is accountable for their actions and is required to exercise good judgment in everything they do on behalf of Lane Automotive. Part of that responsibility includes understanding and living up to company values, standards, and policies, specifically our code of ethics and business conduct. Additionally, every coworker has the responsibility to ask questions when they are unsure of what those values, standards, and policies require and to act if they believe someone else is not acting consistently with those values, standards, and policies. The information in this job description is intended to convey the key responsibilities and requirements. It is not an exhaustive list of the skills, efforts, duties, responsibilities, or working conditions associated with the opportunity. Responsibilities are subject to change. At Lane Automotive, we recognize our ultimate success depends on our talented and dedicated workforce. We value the contribution each Team Member makes to our Vision "To deliver the best customer experience in every market we serve." We expect Team Members to practice values in all decisions and lead the values by action and example. Lane Automotive Values:
Integrity:
Be genuine, always do what's right even when no one is looking Passion:
A strong feeling of excitement Innovation:
Never satisfied with the status quo Respect:
Consideration for everyone, in everything we do Accountability:
Take ownership Lane Automotive welcomes diversity. As an equal opportunity employer, all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability, or protected veteran status.
