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Protouch Staffing

Field Service Technician CNC Machine Repair jobs-in Harmony,PA,US

Job Description

About the Role We are seeking an experienced Field Service Technician to install, maintain, troubleshoot, and repair CNC machinery at customer sites throughout Western Pennsylvania. The ideal candidate will have strong mechanical, electrical, and controls troubleshooting skills, along with the ability to work independently in the field while collaborating with service coordinators and technical support teams. Key Responsibilities Install, commission, align, calibrate, and perform functional testing of CNC machinery. Diagnose and repair mechanical, electrical, and control-related issues. Troubleshoot CNC controls and platforms, including FANUC, Mazak, Okamoto, and similar systems. Service multi-axis machines, CNC lathes, and vertical and horizontal machining centers. Troubleshoot PLCs, motors, drives, electrical circuits, and mechanical systems. Provide on-site training to customer operators and maintenance personnel. Prepare service reports, document parts usage, and maintain accurate job summaries. Travel independently to customer locations throughout Western Pennsylvania, including occasional overnight stays. Maintain company vehicles, tools, and parts inventory. Build and maintain strong customer relationships through professional service and timely issue resolution. Qualifications Minimum of 5 years of hands-on experience servicing CNC machinery. Experience with FANUC, Mazak, Okamoto, or similar CNC systems is strongly preferred. Ability to read and interpret electrical schematics and troubleshoot PLCs, motors, drives, and mechanical systems. Associate degree in Electrical Engineering, Mechatronics, or a related field, or equivalent hands-on technical experience. Valid driver's license and clean driving record. Willingness to travel throughout Western Pennsylvania, including occasional overnight trips. Strong troubleshooting, communication, and customer service skills. Ability to work independently and manage field service assignments effectively. Preferred Qualifications Experience with industrial automation systems, robotics, pallet changers, and related equipment. Familiarity with Microsoft Office and digital service documentation tools. Compensation and Benefits Competitive compensation with overtime opportunities. Company-provided tools, phone, and laptop. Medical, disability, and life insurance. 401(k) plan with profit sharing. Paid time off and paid holidays. Ongoing technical training through OEM programs and in-house development. Supportive work environment that encourages independent fieldwork and professional growth.

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Employee Stock Options (ESOs)
  • Dental Insurance
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