Techtronic Industries North America, Inc. Keyword Location Search view all jobs Field Specialist - RYOBI Experience Team (Remote Philadelphia/Rochester/Syracuse Area) Philadelphia, PA Posted yesterday

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Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a Field Specialist - RYOBI Experience Team to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C. Primary Responsibilities Responsible for a covering a large territory for riding mower customer support Diagnosing and repairing TTI riding mowers in the field Recruiting and training new service centers for riding mower repair programs Training existing service centers within territory on current and new riding mowers Being a subject matter expert on riding mower programs Visiting customer residences to diagnose and repair mowers Visiting service centers when needed for repair assistance Keeping constant communication channels open with all TTI parties Conduct phone support for customer and service centers when needed Providing performance reports when requested Work with engineering and project management on current issues identified Keep an organized and clean company provided work vehicle and tools Other duties as assigned Requirements Extensive travel within territory and some overnight stays Must be mechanically inclined - Specific rider repair training will be provided Must be able to problem solve and have critical thinking skills Prior presenting and/or training skills preferred Must demonstrate strong written and oral communication skills Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention Empathy and ability to relate to customers is necessary Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call 443-391-1542. This number is only for technical accessibility issues, not general employment or job posting inquiries. Apply Now Active Filters Field Specialist - RYO... Philadelphia, PA Clear All Powered By Cookie Policy We use cookies to improve your experience on our site. To find out more, read our privacy policy Accept Cookies Decline Cookies