Responsibilities:

Assist other Service Techs with: Tieing workflow to schedule On-site installation, repair, maintenance, and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports in ERP Service sold equipment ensuring proper function, using software when available Operate forklifts safely and use field automation systems (after Forklift Certification is complete) Follow all company's field procedures and protocols Cooperate with the technical team and share information across the organization Comprehend customer requirements and make appropriate recommendations/briefings Build positive relationships with customers and coworkers Ensure all parts pictured are included

Requirements:

Ability to troubleshoot, test, repair, and technical service equipment English literacy Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools an applications Technical degree or certification preferred, or working towards