Duties/Responsibilities:

Ability to assure top level customer service. Proactive approach to customer success and user adoption of robots. Work with Roboworx partners and leadership to install and support robots at client locations. This can include unpacking, inspection, assembly, set up, mapping, and training of customer staff. Reports and communicates effectively to Management. Ability to train and re-train customer staff during scheduled preventative maintenance visits. Initial troubleshooting of mechanical and electrical issues. Work remotely with Sr. Technicians for resolution if necessary. Operating of power and manual tools Safe use and care of equipment Run diagnostics on robots and identify any issues. Maintaining and cleaning of robots Perform preventative maintenance on products in the field at customer locations

Required Skills/Abilities:



Self-motivated:

able to work with minimal supervision  A mechanical and electrical aptitude  Must be at least 18 years old to apply  Reliable transportation  Customer service focused  Kneel, bend, twist, and lift 50+ pounds  Robotics experience a plus but not required. Will train.  Ability to travel

Education and Experience:

All applicants need a high school diploma or a GED certificate. About ARO (Administrative Resource Options): ARO, an innovative managed and on-site services firm with more than 25 years of experience in a wide range of industries. We are passionately committed to helping our clients advance their futures, delivering the specialized services and support they need to meet their goals for continuous improvement. We are certified by the Women's Business Enterprise National Council (WBENC) as the largest woman-owned, fully independent administrative BPO firm in the US.

Job Type:

Part-time Pay:

$25.00 - $30.00 per hour Application Question(s): Do you have any experience with robots? If so, where?

Work Location:

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