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ICONMA, LLC

AV Systems Test Engineer Zoom Rooms, Conferencing & VoIP

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Job Description

AV Systems Test Engineer - Zoom Rooms, Conferencing & VoIP#26-41319

$28.57-$32.14 per hour

Louisville, KY

Onsite

Job Description

Our Client, an IT Services and Consultant company, is looking for an AV Systems Test Engineer - Zoom Rooms, Conferencing & VoIP for their Louisville, KY location.

Responsibilities:

Zoom Platform Testing & Validation

Test new releases, updates, patches, and feature enhancements for:

Zoom Desktop Client

Zoom Rooms

Zoom Room Controllers

Zoom Phone

Zoom Workspace and related collaboration features

Validate functionality across supported operating systems and device configurations.

Perform regression testing to ensure existing functionality remains unaffected after updates.

Zoom room systems & av equipment support

Configure, maintain, and validate Zoom Room environments.

Test interoperability between Zoom and conference room AV hardware, including:

Cameras

Microphones

Speakers

Touch controllers

Room scheduling displays

Video conferencing appliances

Validate audio, video, content sharing, and room control functionality.

Release readiness & quality assurance

Develop and execute structured test plans and test cases.

Identify, document, and track defects, bugs, and configuration issues.

Collaborate with engineering, support, and vendor teams to troubleshoot problems.

Provide go/no-go recommendations for production deployment based on test results.

User experience validation

Simulate real-world meeting scenarios and user workflows.

Validate meeting scheduling, joining, hosting, breakout rooms, recording, webinars, and phone features.

Ensure updates do not negatively impact end-user adoption and usability.

Documentation & reporting

Document testing procedures, findings, and recommendations.

Create release validation reports and communicate risks to stakeholders.

Maintain testing environments and configuration documentation.

Develop knowledge articles and operational runbooks as needed

Requirements:

Years of experience: 10.00 Years of Experience