Job Description:

Lathrop Trotter, a division of Koch Air, LLC, is a Cincinnati based company that was founded in 1922. We are dedicated to serving our customers with the best air and power equipment solutions in the industry. We provide industrial boilers and burners, fans and blowers, gas and steam turbines, HVAC equipment and systems, and utility power equipment. We represent the industry's leading manufacturers and pride ourselves on developing long term relationships with our manufacturers and the owners of the equipment. Job Summary Koch Applied Solutions is seeking a highly experienced Master / Lead Service Technician to support our service operations across commercial and industrial boiler systems. This role is responsible for diagnosing, maintaining, and repairing boiler, burner, and control systems, as well as leading field service technicians and ensuring exceptional service delivery to customers. The ideal candidate will bring deep technical expertise, strong leadership capability, and a commitment to delivering high-quality service in a safety-focused environment. E ssential Responsibilities

Perform startup , inspection, maintenance, and repair of:
Boilers (steam and hot water)
Burners and combustion systems
Controls and instrumentation
Boiler room auxiliary equipment (deaerators, blowdown separators, feedwater tanks, water softeners, chemical systems, etc.)
Diagnose mechanical and electrical issues and conduct root cause analysis to determine appropriate repairs
Identify, source, and order necessary replacement parts
Execute system calibration according to manufacturer specifications
Communicate findings, recommendations, and operational improvements clearly to customers
Lead, mentor, and oversee work performed by field service technicians
Ensure jobs are completed on schedule and keep customers informed of any delays
Complete work orders and service documentation accurately and in a timely manner
Maintain company vehicle, tools, parts inventory, and safety equipment
Travel to customer sites as required
Identify opportunities for system upgrades or parts sales to improve efficiency and system longevity for customers.
Participate in an on-call rotation for emergency service requests, which may require overtime and occasional travel. R equired Qualifications
High school diploma or GED equivalent.
10+ years of experience in maintenance, inspection, and repair of boiler systems and related equipment
Strong knowledge of:
Boiler systems (steam and hot water)
Combustion systems and controls
Electrical and mechanical troubleshooting
Demonstrated ability to read and interpret CAD prints, electrical schematics, and technical manuals
Proven experience conducting root cause analysis and implementing corrective actions
Strong organizational skills and attention to detail
Valid driver's license and ability to travel to job sites
Proficiency in using various diagnostic tools and testing equipment.
Ability to work independently and demonstrate strong problem-solving skills.
Excellent verbal and written communication skills. P referred Qualifications
Previous experience in a lead or supervisory technician role
OEM or manufacturer training certifications
Experience supporting both li ght commercial and heavy industrial environments S kills & Competencies
Excellent customer service and communication skills
Ability to work independently and collaboratively in a team environment
Strong analytical and problem-solving abilities
Time management skills with the ability to meet deadlines
Commitment to safety and operational excellence Work Schedule & Requirements
Ability to work nights, weekends, and on-call rotations for emergency service and planned shutdowns
Willingness to travel to regional customer sites
Participation in ongoing technical and safety training program P hysical Requirements
Ability to lift and carry heavy equipment and tools.
Comfortable working in industrial environments and potentially uncomfortable conditions.
Must be able to climb ladders, crawl, and work in tight spaces. C ompensation and Benefits
Competitive hourly rate based on experience.
Comprehensive benefits package, including medical, dental, and vision insurance.
401(k) with company match.
Paid time off and holidays.
Company vehicle, phone, and necessary tools provided.
Opportunities for professional development and training.

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