Field Service Engineering Technician

Field Service Engineering Technician ConsultNet American Fork, UT Job Details Full-time $75,000 - $80,000 a year 10 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Flexible schedule Life insurance Qualifications Field service Electronic systems troubleshooting Electrical inverter installation Key Performance Indicators Power distribution systems Technical troubleshooting support Full Job Description Job Overview Field Service Engineer/Technician Plano, TX or Salt Lake City, UT (Onsite Position with travel) Direct Hire, Full Time $75-80KYR with excellent benefits, PTO and 401K plan. The successful candidate will be responsible for field service, providing technical support, and post-sales service & support for Uni-Directional DC fast chargers, Bi-Directional Chargers battery-sled systems. Role ensures world-class customer support, high uptime, timely issue resolution, and professional service experience for all customers.

Key responsibilities include:

Service operations, Technical Support and troubleshooting, customer and partner engagement, training and documentation, warranty, RMA & reporting, cross-functional collaboration.

Requirements:

5+ years of service management or field service experience Strong understanding of Rectifiers, Inverters, and EVSE Excellent troubleshooting and analytical abilities Experience with CRM/ticketing systems and KPI reporting Bachelor's degree in Electrical Engineering, Mechanical Engineering is a plus.

Bonus Skills:

Experience with DC fast chargers (30 kW-360 kW) Knowledge of NEC 625, UL2202/2231 and UL 1741 Experience with CANbus, PLCs, or firmware testing tools OSHA 30 or

NFPA 70E

certification

Pay:

$75,000.00 - $80,000.00 per year

Benefits:

401(k) matching Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person