Sending out invoices to customers
Processing applications: reviewing application, building permits and other equipment documentation, ensuring applications are accurate, detecting issues and correctly submitting defects or passing along to engineering review if applications are accurate.
Respond to customer follow up emails related to defect follow up, project status, delay notices, etc.
Analyzing issues with projects and utilize problem solving skills to determine best action to be taken and move project forward
Help develop documentation such as job aides, process flow charts, etc. Engineering Review
Work with Distribution Planning to determine how solar installations affect the client's network, including follow-ups with installers based on the feedback provided by the Distribution Engineers
Use mapping and reporting tools to determine if the Transformer is sufficient to support the solar capacity being installed
Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. Meter/Variance Review
Work with Metering Engineers, including follow-ups with installers based on the feedback provided by the Engineers
Reviews solar installation plans and check the interconnection method shown by the technical diagrams
Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. Field Metering Review
Facilitate coordination of onsite inspections and meter related work such as change outs and meter installation between installer and internal contacts
Submit request for the Field Verification
Communication with internal partners regarding onsite inspection findings to update the customer record in SAP and provide follow-ups to installer as needed
Respond to customer follow up emails related to defect follow up, project status, delay notices, etc.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review

Insight Global's Workforce Privacy Policy:

https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

6 mo. -5 years of administrative, document processing or review experience
Completed Bachelor's degree in IT, Business Management, Engineering, similar
Technical proficiency, exposure to a management system or software life salesforce, smartsheets, customer systems, etc.
Strong attention to detail
Good communication, both verbal and written
Team player
Analytic skills
Problem solving skills
Past PG&E experience
SAP experience

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