Quality Manager Confidential Mesa, AZ Job Details Full-time $125,000 - $145,000 a year 17 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Military leave Paid time off Parental leave Employee assistance program Vision insurance Employee discount Professional development assistance Life insurance Referral program Retirement plan Qualifications Six Sigma Certification Communication with suppliers Customer communication Teamwork Defect resolution root cause analysis Data analysis reporting Corrective and preventive actions (CAPA) Performance management Team development Vendor communication Productivity software Quality improvement programs in engineering Leadership Technical Proficiency Lean manufacturing Cross-functional communication Failure analysis Full Job Description Role Overview The Quality Manager is responsible for leading the organization's quality function and overseeing the Quality team to ensure products and processes meet customer, regulatory, and industry requirements. As the department's AS9100 representative and primary customer contact for quality matters, this role combines technical expertise, people leadership, and cross-functional collaboration to maintain compliance and promote a culture of accountability and continuous improvement. Key Areas of Responsibility Manage and develop Quality Engineers, Technicians, and Inspectors. Establish team priorities, performance expectations, and departmental objectives. Foster a culture of accountability, collaboration, and continuous improvement. Maintain compliance with AS9100, ISO, customer-specific, and contractual quality requirements. Serve as the department's AS9100 representative and support the effectiveness of the Quality Management System. Interpret and communicate applicable industry standards, including IPC, J-STD, AS9100, ISO, and MIL-STD specifications. Support internal, customer, and supplier audits and ensure timely resolution of findings. Maintain current quality procedures, documentation, and training requirements. Support new product introductions by ensuring quality requirements are incorporated into launch activities. Develop and maintain FMEAs to identify risks and implement appropriate preventive controls. Ensure inspection and measurement equipment is calibrated and maintained according to applicable standards. Partner with Operations and Engineering to improve process capability, reduce variation, and prevent defects. Lead root cause investigations and corrective action efforts to resolve product and process nonconformances. Apply structured problem-solving tools, including 5 Whys, Fishbone Analysis, 8D, and other applicable methodologies. Analyze quality data to identify recurring issues, adverse trends, and opportunities for improvement. Drive improvements that reduce scrap, rework, defects, and other quality-related costs. Act as the primary point of contact for customer quality concerns and related communications. Lead customer complaint resolutions and communicate corrective actions and progress as needed. Collaborate with suppliers and internal departments to resolve nonconformances and improve product quality. Support cross-functional initiatives and perform other duties as assigned. Required Qualifications 4+ years of experience in quality management, preferably in a lean manufacturing environment. Strong knowledge of quality systems and standards, preferably ISO 9001 and AS9100. Demonstrated experience with quality tools, including FMEA, Fishbone Analysis, 5 Whys, 8D, and Value Stream Mapping. Experience leading corrective action initiatives and manufacturing process improvement projects. Proficiency in Microsoft Office and quality data/reporting tools. Ability to communicate effectively with customers, suppliers, and internal stakeholders. Preferred Qualifications Quality certifications (e.g., CQE, CQA, Six Sigma, Lean). Bachelor's degree in Engineering or related field.

Pay:

$125,000.00 - $145,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Military leave Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person