Responsibilities Team Leadership:

Lead and develop a team of five direct reports using the MDI (Manage for Daily Improvement) process Provide coaching, feedback, and daily support

Quality Data & Reporting:

Collect, analyze, and report on Customer DPD (Defects per Delivery), Supplier PPM (Parts per Million), COPQ (Cost of Poor Quality), and NCRs (Non‑Conformance Reports)

Root Cause & Problem Solving:

Champion the 8‑Step problem‑solving methodology Lead and support RCCA activities

Customer Focus:

Understand customer requirements and integrate feedback into quality processes Non‑

Conformance Management:

Oversee the NCR process and ensure timely resolution

Supplier Quality:

Monitor supplier performance and lead supplier‑related root cause investigations

Engineering Collaboration:

Partner with Engineering to track and resolve drawing improvements (ECMs)

Quality Systems & Documentation:

Develop and implement quality procedures and standards Maintain quality records, reports, and documentation Implement relevant quality checks and processes (e.g., PPAP)

ISO 9001

Leadership:

Lead the Thomasville site through

ISO 9001

certification

Customer Returns:

Manage Quality RMAs and drive corrective actions

Continuous Improvement:

Lead initiatives to improve quality performance and operational effectiveness

Culture & Leadership:

Model behaviors aligned with being inspired to innovate, empowered to lead, and accountable to deliver Perform other duties as assigned High‑Impact Behaviors Servant‑leadership mindset Strong listening and communication skills Ability to balance strategic focus with day‑to‑day tactical execution Proficiency in problem solving and RCCA implementation Ability to read and interpret blueprints; GD&T experience required Experience in quality inspection and auditing Ability to create and revise

ISO 9001

‑compliant documentation Ability to travel as needed Qualifications BS degree in Engineering or a Science field (required) ISO 9001 or equivalent experience (required) 5+ years of Quality Manufacturing experience (required) 5+ years of Quality Management experience (preferred) Certifications such as CQA, CQE, or Six Sigma Green Belt are a plus Additional Information Xylem does not provide visa sponsorship for this position.

Estimated salary range:

$90,000-$130,000 plus bonus Actual starting pay depends on experience, skills, and location Comprehensive benefits package includes: Medical, Dental, Vision 401(k) with company contribution Paid time off and parental leave Tuition reimbursement #

LI-JRT05

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation Our Talent Community is a great way to stay connected to learn more about our high impact culture initiatives and latest career opportunities! Tell us more about yourself and help recruiters find you if there's an opportunity that aligns with your background, skills and interests. Join our Talent Community Today! Want to know what kind of Impact you can make? Our goal is to optimize water access and quality, and promote responsible consumption, so that communities across the globe can thrive. Through Xylem Watermark, our Corporate Citizenship Program, we provide and protect safe water resources for communities around the world by engaging all stakeholders and educating about water issues. Learn more by clicking here - Working at Xylem (https://www.xylem.com/en-us/careers/working-at-xylem/) Inclusion and Belonging at Xylem Inclusion and Belonging are fundamental to how we enable our customers to tackle global water challenges. Learn more about our commitment to Inclusion and Belonging. 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