IFM Director

IFM Director at Commercial Real Estate in Lewiston, Idaho, United States Job Description JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: The IFM Lead drives strategy, integrated service delivery, and operational excellence for emerging IFM business with significant rapid growth potential. This is a high-impact leadership role responsible for leading multiple Facility Managers across pilot geographies, with intent to rapidly scale to oversee multiple Regional Facility Managers and Facility Managers across the US and Canada. You'll build and scale new client relationships, manage service transitions, negotiate expansion opportunities, and establish the operational foundation for enterprise-wide growth. You'll establish best practices, track performance metrics (KPIs, SLAs, cost savings), manage critical programs (business continuity, property inspections, performance management), and serve as the strategic liaison between the Account Director and Firm resources. This role requires up to 50% travel and on-call availability for high-severity event escalation as required. The ideal candidate thrives in dynamic, entrepreneurial environments with proven experience managing geographically dispersed teams, scaling operations, and driving multi-site business expansion. What is your day to day?

Strategic Growth & Multi-Geography Leadership:

Lead multiple Facility Managers across several US and Canadian geographies, building scalable organizational structures to support rapid expansion Position the organization for growth from current multi-site operations to leading multiple Regional Facility Managers and their teams across North America Lead transition management and integration of new IFM sites across diverse markets, establishing standardized operational frameworks that enable consistent scaling Identify and negotiate expansion opportunities with clients, translating business requirements into growth initiatives across geographies Build trusted advisor relationships across emerging accounts, anticipating client needs and delivering solutions that exceed expectations regardless of location Develop innovation strategies that create competitive differentiation and unlock new business opportunities at enterprise scale

Operational Leadership & Excellence:

Own all Facilities Management aspects across the geographically dispersed portfolio including business continuity, building financials, customer experience, facility condition inspections, work order management, and client initiative execution Serve as on-call escalation point for high-severity events, providing leadership and crisis management across all sites as required Establish consistent standards and processes across multiple sites while adapting to regional requirements and market conditions Support

HSSE/EHS

compliance with environmental laws, codes, and regulations across all locations Collaborate with engineering leadership on preventative maintenance programs (NGM) and JLL's Operations Compliance Program Integrate service delivery across functions and geographies, managing seamless handoffs while ensuring alignment with client objectives Create and manage programs, processes, and tools that... For full info follow application link. JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

Job Posting:

2530767

Posted On:

Apr 21, 2026

Updated On:

Apr 21, 2026