Cloud Operations Engineering Manager At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people areimmediatelyat risk.

We are the global leader inxOTcybersecurity, combining technology, threat intelligence, and expert services. The people chose this work because they understandwhat isat stake. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.

About the RoleWe are seeking a Cloud OperationsEngineeringManager to oversee our Cloud Operations Engineering team.

This role owns thepeopleleadership and operational outcomes for the Cloud Operations Engineers who keep the Dragos customer cloud fleet across Azure, AWS, and GCP healthy, secure, and running smoothly. You will manage the team, set priorities across fleet reliability and customer environment work, and represent Cloud Operations to engineering leadership, whilemaintainingtechnical edge.

ResponsibilitiesManage and grow a team of Cloud Operations Engineers, including hiring, onboarding, performance management, and career developmentOwn team-level operational outcomes: fleet reliability SLOs, error budgets, incident response quality, and customer environment lifecycle health across Azure, AWS, and GCPBalance workload and the on-call rotation (PagerDuty) fairly across the team, protecting against burnout whilemaintainingcoverageSet and communicate team priorities across ad-hoc customer work, planned fleet initiatives, and technical debt reductionAct as escalation point and executive sponsor for major incidents affecting the customer cloud fleetPartner with technical leadership and architects on technical direction, including Terraform standards, multi-tenant isolation, and cloud-to-OT connectivity, without owning hands-on implementationOwn the team's contribution to audit and compliance programs (Fed

RAMP, SOC2

), ensuring evidence collection and controls work gets resourced and prioritizedManage cloud cost accountability (FinOps) for the team's areas of ownership, partnering with Finance and leadership on budget and optimizationEnsure the team effectively uses core tooling like Datadog andTailscalefor observability and connectivity across the fleetRepresent Cloud Operations in cross-team planning with adjacent teams (Security, Product Engineering, Support) and enforce clean work-intake so requests come through the team lead rather than ad hoc to individual engineersBuild andmaintaina healthy team culture, including blameless post-incident reviewsReport on team health, fleet reliability, and risk to engineering leadershipQualifications5+ years of experience managing engineering or cloud operations teams, including experience managing Senior and Staff-level engineersCybersecurity experienceStrong technical background in cloud operations (Azure, AWS, and/or GCP) sufficient to evaluate architecture and incident decisions; hands-onIaC/Terraform experience is a plus but not a day-to-day requirementExperience running or overseeing an on-call rotation (PagerDuty or equivalent) and balancing team workload sustainablyTrack recordhiring, developing, andretainingsenior technical talentExperience partnering with Security/Compliance teams on audit programs (FedRAMP, SOC2, or similar)Strong budget and ...For full information see follow application link. Dragos is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Come join us!