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JLL
Global Engineering Program Manager
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What they do
An Engineering Program Manager provides support and/or lead teams through the Engineering development process and implementation of company's products. Projects are typically shorter-term, less complex and more contained with a defined time frame. Programs are typically longer-term, multi-functional, multi-project with complex requirements and effort. Manage activities, resource capability, schedules, budgets, and ensure cross company communications to facilitate product completion on schedule within budget. Work with engineering management to identify and improve process and program efficiencies.
$153,191 / year median in the U.S.
+2% projected growth
Job Description
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL - Global Engineering Program Manager (P4)
Provide engineering support to a global portfolio. Establish relationships within all regions with the dedicated account team and engineering platform resources within JLL.Implement and manage all preventive and ongoing maintenance/repair programs. Develop, deploy and monitor schedules.
Oversee JLL Mobile Engineering performance and ensure resources are effectively supporting client properties.
Provide guidance and support to the Facility Managers and Client regarding the steps required when handling equipment failures and situations where critical site operations are impacted.
Own the MOP process for the JLL team, including owning documentation, ensuring vendors are compliant, and participating in client meetings. Identify opportunities for improvement and best practices to reduce risk and improve process efficiency.
Organize, align and prioritize work assignments. Ensure work orders are completed as scheduled. Reviews executed work for accuracy and quality of work performed by MES technicians and vendors.
Identify opportunities to reduce reactive work and further develop a proactive maintenance posture.
Monitor and evaluate work orders to ensure appropriate processes, equipment condition, quality of work, technician skill sets, etc. are occurring.
Responsible for updating assets and schedules in CMMS system.
Support engineering and asset needs for the JLL Facility Management, project management and Data Center teams, globally.
Provide direction/information to vendors, contractors and service providers as required ensuring excellent coordination/execution of work with minimal disruption.
Implement and schedule preventative maintenance standards that are in compliance with JLL and Client guidelines.
Evaluate vendors and suppliers on a regular basis with regard to quality and competitive pricing.
Coordinate the scheduling and maintenance of client owned assets to ensure efficient operation.
Work with strategic sourcing professionals to identify cost savings opportunities and support their contracting efforts.
Own and complete the Operational Compliance Program.
Budgeting and financial control by supporting operating budgets. Provide written variance analysis and forecast as requested.
Meet facility specific cost savings targets to contribute to the account achieving significant savings in year one and through contract glidepath.
Ensure strong safety culture is engrained throughout the organization.
Focus on continuous improvements to advance the quality-of-service delivery and further the client partnership.
Interface with client representatives. Collaborate to determine client expectations. Ensures delivery of committed services and overall satisfaction with JLL performance.
Demonstrate leadership, responsiveness, and creativity in finding solutions for service delivery.
Review monthly service request summaries to pinpoint and correct reoccurring operational issuesCommunicate regularly... For full info follow application link. JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Location:
Eastern time zone ideally(global support role)Work Schedule:
Remote, M-F 8:00 AM-5:00 PM with calls across all time zones for 24/7 supportTravel Requirements:
~5% US onlyReports to: NA Account DirectorEstimated base salary range: $100,600 - $120,000 What this job involves: The Global Engineering Program Manager is responsible for the operational management of a global portfolio of assets with the objective of maintaining systems properly and in a safe, efficient, and cost-effective manner. They are responsible for protecting and improving the value of the assigned property and ensuring that building engineering systems reliably perform their intended functions. The Engineering Program Manager outlines equipment inspection and monitoring programs; defines and implements maintenance best practices to improve overall mechanical equipment uptime; and continuously evaluates current maintenance, operations and reliability methods and implements changes to enhance effectiveness at increasing value-maximizing performance. What your day-to-day will look like:Provide engineering support to a global portfolio. Establish relationships within all regions with the dedicated account team and engineering platform resources within JLL.Implement and manage all preventive and ongoing maintenance/repair programs. Develop, deploy and monitor schedules.
Oversee JLL Mobile Engineering performance and ensure resources are effectively supporting client properties.
Provide guidance and support to the Facility Managers and Client regarding the steps required when handling equipment failures and situations where critical site operations are impacted.
Own the MOP process for the JLL team, including owning documentation, ensuring vendors are compliant, and participating in client meetings. Identify opportunities for improvement and best practices to reduce risk and improve process efficiency.
Organize, align and prioritize work assignments. Ensure work orders are completed as scheduled. Reviews executed work for accuracy and quality of work performed by MES technicians and vendors.
Identify opportunities to reduce reactive work and further develop a proactive maintenance posture.
Monitor and evaluate work orders to ensure appropriate processes, equipment condition, quality of work, technician skill sets, etc. are occurring.
Responsible for updating assets and schedules in CMMS system.
Support engineering and asset needs for the JLL Facility Management, project management and Data Center teams, globally.
Provide direction/information to vendors, contractors and service providers as required ensuring excellent coordination/execution of work with minimal disruption.
Implement and schedule preventative maintenance standards that are in compliance with JLL and Client guidelines.
Evaluate vendors and suppliers on a regular basis with regard to quality and competitive pricing.
Coordinate the scheduling and maintenance of client owned assets to ensure efficient operation.
Work with strategic sourcing professionals to identify cost savings opportunities and support their contracting efforts.
Own and complete the Operational Compliance Program.
Budgeting and financial control by supporting operating budgets. Provide written variance analysis and forecast as requested.
Meet facility specific cost savings targets to contribute to the account achieving significant savings in year one and through contract glidepath.
Ensure strong safety culture is engrained throughout the organization.
Focus on continuous improvements to advance the quality-of-service delivery and further the client partnership.
Interface with client representatives. Collaborate to determine client expectations. Ensures delivery of committed services and overall satisfaction with JLL performance.
Demonstrate leadership, responsiveness, and creativity in finding solutions for service delivery.
Review monthly service request summaries to pinpoint and correct reoccurring operational issuesCommunicate regularly... For full info follow application link. JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.