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ABB Inc.
Senior Project Engineer
Career Insights for Quality Engineering Manager
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What they do
A Quality Engineering Manager interfaces with customers, suppliers, and various company departments to resolve quality problems and develop strategic quality improvement activities. Responsible for building strong relationships with the global customer quality organizations to ensure customer support and product performance through continuous improvement.
$142,687 / year median in the U.S.
+9% projected growth
Job Description
Senior Project Engineer ABB Inc.
- 3.9 Cary, NC Job Details Full-time $98,700
- $157,920 a year 11 hours ago Benefits Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Parental leave Employee assistance program Employee discount Life insurance Pet insurance Qualifications Quality control corrective actions Customer communication Customer relationship building Defect resolution root cause analysis Preventive action implementation Quality control preventive actions Corrective and preventive actions (CAPA) Metrics Reporting Quality control audit Data summary reports Quality reports Key Performance Indicators Quality risk management Power distribution systems Customer relationship management Leading team collaboration initiatives Account management Quality improvement programs in engineering Product quality failure Stakeholder relationship building Supplier quality assurance (SQA) Failure analysis Stakeholder management Full Job Description At ABB , we help industries run leaner and cleaner—and every person here makes that happen.
This position reports to:
Engineering Manager __ Your role and responsibilities: In this role, you will have the opportunity to act as a collaborative leader with strong communication and stakeholder management skills, experienced in working with customers, factories, engineering, operations, and executive leadership to achieve quality objectives and business goals. Committed to fostering a culture of quality excellence, operational efficiency, and continuous improvement. The work model for the role is: remote #LI-remote This role is contributing to the Electrification Smart Power division in North America. You will be mainly accountable for: Lead customer quality initiatives and serve as the primary quality contact for key customers. Investigate customer complaints and coordinate timely corrective actions. Manage quality performance metrics and customer scorecards. Facilitate root cause analysis and continuous improvement projects. Ensure compliance with customer and quality management system requirements. Drive quality improvements across manufacturing, engineering, and supply chain functions. Support audits, customer visits, and quality reviews. Mentor quality teams and promote a customer-focused quality culture. Qualifications for the role Bachelors Degree in Electrical Engineering (or similar) strongly preferred. 8+ years experience in electrical distribution or power systems required. Customer Quality Management and Complaint Resolution. Root Cause Analysis (RCA) and Corrective & Preventive Actions (CAPA). Supplier Quality Management and Quality Auditing. Failure Mode and Effects Analysis (FMEA). Continuous Improvement and Risk Management. KPI Development, Performance Tracking, and Reporting. Cross-Functional Leadership and Collaboration. Customer Relationship Management. Ability to travel upwards of 30% as needed. Candidates must already have a work authorization that would permit them to work for ABB in the US. What's in it for you? More about us ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division's portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions. The Division's ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions. Why ABB? What's in it for you: We want you to bring your full self to work—your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
- 5:00 P.
- 100% employee paid up to maximums Short Term Disability
- up to 26 weeks
- Company paid Long Term Disability
- 60% of pay
- Company paid. Ability to "buy-up" to 66 2/3% of pay. Supplemental benefits
- 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave
- up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays.