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Quality Specialist

Job

Actalent

Remote

$65,520 Salary, Full-Time

Posted 1 week ago (Updated 3 days ago) • Actively hiring

Expires 7/2/2026

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Job Description

UPCOMING START CLASS
HIRING
QUALITY SPECIALISTS
- 10+ local openings! Medical Device remediation project
Job Title:
Quality Specialist Job Description Support remediation activities with a focus on retrospective complaint review reportability assessments under FDA requirements. Responsibilities Review historical complaint files as part of a remediation or retrospective review effort to verify completeness and reassess MDR reportability decisions. Apply current FDA MDR definitions, criteria, and decision trees to legacy complaints to determine whether an MDR should have been filed. Identify missing or incomplete data within complaint records and work cross-functionally with Quality, Regulatory, Operations, and other teams to obtain necessary information for a defensible decision. Prepare and submit MDRs through the FDA's electronic MDR (eMDR) system when remediation identifies reportable events. Support compliance with FDA Quality System Regulations, including complaint handling requirements under 21 CFR 820.198, within strict remediation timelines. Essential Skills Hands-on experience reviewing both historical and newly received product complaints for MDR reportability in compliance with FDA regulations (21 CFR Part 803). Working knowledge of FDA MDR regulations (21 CFR 803) and complaint handling requirements. Strong ability to interpret medical narratives, product information, and adverse event descriptions to assess severity, outcome, and reportability. Experience managing high volume documentation reviews or participating in large-scale remediation or retrospective review projects. Strong analytical skills and attention to detail. Ability to work in a fast-paced environment. Additional Skills & Qualifications A Bachelor's degree in a relevant field is preferred but not required. At least 1+ year of experience in complaint handling, MDR evaluation, or similar regulated industry experience. 2+ years of MDR reporting or complaint remediation experience in a medical device or pharmaceutical environment is preferred. Experience working in remediation environments with aggressive deadlines and throughput expectations. Familiarity with complaint management systems such as SAP, TrackWise, or similar platforms. Work Environment Work is done in an office setting. Work on-site Tuesday, Wednesday, and Thursday, with Monday and Friday as work-from-home days. Job Type & Location This is a Contract position based out of Libertyville, IL. Pay and Benefits The pay range for this position is $28.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Libertyville,IL.
Application Deadline This position is anticipated to close on Jun 5, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.