Mitigation Technician

Benefits:

401(k) Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Dental insurance

Position:

Mitigation Technician Position/Office Location:

Lynchburg, VA Reports To:

Mitigation Manager or Mitigation Team Lead Join our growing team at Paul Davis Restoration in Lynchburg as a Mitigation Technician, where your hard work and excellent customer service will play a key role in our day-to-day field operations in a business that plays a critical role in our community. We help families put their lives back together after suffering catastrophic losses, and with that comes the opportunity for an incredibly fulfilling career where you know you are having an impact on the world around you. Position Summary The Mitigation Technician is responsible for timely and excellent service to Paul Davis customers, ensuring they receive the highest quality and most effective care possible in property emergency situations. This role requires significant coordination with team leaders within the business to ensure our customers are always receive the highest level of service during their time of need. What does a Paul Davis Mitigation Technician do? High level performance of water mitigation, tarping, board up, mold remediation, and carpet cleaning/reinstallation services according to Paul Davis and industry specifications under the supervision of the Mitigation Manager and Lead Technicians. Focus and dedication to providing excellent customer service. Maintain a clean, properly stocked and organized truck and maintain all company equipment. Be accessible by phone and participate, as necessary, in the on-call schedule. Assist in warehousing and facility related tasks when necessary. Assist other team members as you see opportunities arise and be a leader for the team when needed. Serve others within your community in their time of need Make a difference for others that have had a disaster strike their property Work hard and take pride in completing projects (i.e. mitigating flood and fire damage) Be empathetic and show a sense of urgency while communicating through modern technology Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a technician if you take pride in your work and have fun while working with others.

Team Compensation and Benefits:

Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities Monthly cross-training opportunities to advance your career Flex schedule - at Paul Davis we are committed to our team and their well-being. We work to ensure team members get the time they need for personal matters while still being able to work full time. Paid training Access to health, dental, vision, and other benefit programs Referral program Great culture and team dynamic Team Qualifications (Requirements): Desire to join a world-class team and contribute a positive attitude Dedication to customer service Fluent in English Valid driver's license with a clean record Have the ability to work nights/weekends and overtime, if needed Ability to lift 75 LBS frequently Desire to continually learn new things Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you. We support and hire Veterans and we are an Equal Opportunity Employer!