Job Description Insight Global is seeking an Electronic Security Systems Technician for a top physical security and systems integration client supporting lifecycle upgrades, installations, and modernization projects throughout the DMV and across the United States. This technician will work hands-on with enterprise access control, intrusion detection, IP video, and intercom systems while supporting both field hardware and the Windows/server environments behind these platforms. The role involves troubleshooting and upgrading card readers, locking hardware, door contacts, request-to-exit devices, controllers, panels, and associated infrastructure, as well as assisting with server and database migrations during system modernization projects.

Day-to-Day:

• Perform lifecycle upgrades of existing physical security systems.
• Work across multiple customer sites rather than remaining assigned to one facility.
• Install, test, troubleshoot, maintain, and upgrade access control equipment.
• Work with card readers, electronic locking hardware, door contacts, request-to-exit devices, controllers, panels, and associated wiring.
• Support intrusion detection, IP video, and IP intercom systems depending on project scope.
• Perform Windows/server-related activities associated with physical security system upgrades.
• Troubleshoot cabling and field devices and verify proper communication between door hardware, controllers, and the access control platform.
• Work independently at customer locations while maintaining a highly professional customer-facing presence. Skills and Requirements
• 3-5 years of security systems/access control experience
• Hands-on experience with access control systems and associated field hardware.
• Experience with a combination of access control, intrusion, video/IP video, or IP intercom systems.
• Experience troubleshooting, testing, installing, or upgrading physical security systems.
• Some experience with Windows Server, particularly Windows updates and/or working around server-based security applications.

Ability to work independently at customer sites and represent the organization professionally.

• Current certification or hands-on experience with Hirsch/Identiv Velocity, C
• CURE, Lenel, or Genetec.
• Familiarity with C
• CURE hardware, including GCM main controllers and ACM ancillary/access control modules.

Experience with Bosch, IQinVision/IQeye, or other IP video systems. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.