Supplier Warranty Engineer Normal, IL (100% on-site)

Duration:

initial 6-month contract

Pay:

$55-60/hr We are seeking a Supplier Warranty Program Specialist to support the technical management and continuous improvement of a Supplier Warranty Partnership Program. This role will serve as a key connection between warranty data analysis, parts returns, supplier quality engineering, and the supplier network. The position will focus on analyzing warranty data, identifying supplier-related trends and issues, supporting corrective actions, and driving improvements that reduce warranty costs and improve overall product quality. Responsibilities Support the technical execution and continuous improvement of the Supplier Warranty Partnership Program. Partner with Supplier Quality teams to develop, retrieve, and analyze field data to identify opportunities to improve product quality and reduce warranty costs. Drive continuous improvement through supplier corrective action processes, including warranty-related corrective action requests. Collaborate with data and analytics teams to establish data requirements and improve the speed and accuracy of addressing supplier warranty concerns. Develop and track Supplier Warranty KPIs across vehicle and product programs while driving organizational awareness of performance. Conduct ad-hoc data analysis and technical deep dives into vehicle issues, warranty trends, and service center operations. Maintain accurate warranty evidence, supplier agreement data, claims information, and performance metrics. Generate recurring reports and dashboards using analytics tools such as Hex, Databricks, and other data platforms. Analyze supplier warranty data to identify trends, root causes, improvement opportunities, and areas for optimization. Coordinate with internal stakeholders to collect relevant data and maintain alignment with program objectives. Communicate with suppliers to gather required information, resolve discrepancies, and address warranty-related issues. Collaborate cross-functionally with technicians, engineers, customer service teams, and other stakeholders to improve warranty data quality and support program objectives. Manage multiple projects and initiatives across different teams and geographic locations. Requirements Bachelor's degree in Engineering or a related technical discipline; Master's degree preferred. 4+ years of experience working with automotive supplier warranty data and statistical analysis. Strong statistical analysis, analytical, and problem-solving skills. Experience with data visualization and analytics tools such as Hex and Databricks. Familiarity with JIRA and other software/data management tools. Knowledge of AIAG, VDA, APQP, and related automotive quality methodologies. Demonstrated experience driving quality improvements and improving overall vehicle or product performance. Strong technical knowledge with the ability to collaborate effectively across engineering, manufacturing, supplier, and quality organizations. Ability to manage multiple projects and priorities simultaneously. Strong communication and collaboration skills with the ability to work effectively in a highly cross-functional environment. ...