Supplier Quality & Continuous Improvement Specialist Whiteland, IN (100% Onsite) Work Schedule Monday to Friday 8:00 AM - 4:30 PM EST Overtime may be required Travel Requirement Travel to Bloomfield, Connecticut required during the first month Approximately 1-2 weeks All travel expenses covered Job Summary We are seeking a hands-on Supplier Quality & Continuous Improvement Specialist to support quality execution and operational excellence within a 3PL warehouse and distribution environment. This position works closely with warehouse operations, suppliers, quality teams, and operational stakeholders to improve supplier performance, reduce defects and damages, strengthen order accuracy, and enhance overall customer satisfaction. The ideal candidate will be highly involved in day-to-day warehouse activities, driving continuous improvement through root cause analysis, KPI monitoring, corrective actions, supplier collaboration, and process optimization. Key Responsibilities Partner with warehouse operations teams to identify, analyze, and resolve supplier-related quality issues. Investigate product defects, damages, receiving errors, shipping discrepancies, and customer complaints. Lead Root Cause Analysis (RCA) and implement corrective and preventive actions (CAPA). Monitor and improve supplier quality performance, order accuracy, damage rates, returns, claims, and OTIF performance. Develop and maintain quality scorecards, dashboards, KPI reports, and visual management systems. Support Quality Management System (QMS) compliance, standard operating procedures (SOPs), and audit readiness. Lead continuous improvement initiatives focused on quality, safety, cost reduction, and operational efficiency. Facilitate Kaizen activities and process improvement projects. Work cross-functionally with warehouse operations, quality teams, suppliers, and stakeholders to drive sustainable process improvements. Promote accountability and operational excellence through data-driven decision making. Must-Have Skills ✅ Continuous Improvement ✅ Supplier Quality Experience ✅ Root Cause Analysis (RCA) ✅ KPI Reporting & Scorecards ✅ Quality Management Systems (QMS) ✅ Strong Communication & Stakeholder Management ✅ Ability to work within warehouse/distribution environments ✅ Experience driving corrective and preventive actions ✅ Experience working with operational metrics and performance improvement initiatives ✅ Strong documentation and process governance skills Nice-to-Have Skills ✅ Lean Manufacturing ✅ Six Sigma ✅ Logistics / Supply Chain Experience ✅ Supplier Performance Management ✅ Audit & Compliance Experience ✅ Agile Methodology ✅ Distribution Center / 3PL Operations Experience ✅ Kaizen Facilitation ✅ Warehouse Quality Improvement Programs Preferred Backgrounds Supplier Quality Engineer Continuous Improvement Engineer Quality Engineer Supplier Performance Specialist Logistics Quality Specialist Warehouse Quality Engineer Distribution Operations Analyst Operational Excellence Specialist Process Improvement Engineer Manufacturing Quality Engineer Required Qualifications High School Diploma or equivalent Minimum 5 years of relevant experience in Quality, Supplier Quality, Warehouse Operations, Distribution, Manufacturing, Logistics, or Continuous Improvement environments Experience working with quality systems, root cause analysis, process improvement, and supplier performance initiatives Strong analytical, reporting, and stakeholder management skills Ideal Candidate The ideal candidate has experience improving supplier quality performance within manufacturing, warehouse, logistics, or distribution environments and is comfortable leading root cause investigations, KPI reviews, supplier performance discussions, and continuous improvement initiatives directly on the warehouse floor.

Pay:

$50,000.00 - $65,000.00 per year

Benefits:

Dental insurance Health insurance

Work Location:

In person