Key Responsibilities Liaison:

Act as the primary, face-to-face point of contact for customers at the Tired one facility. Translate complex, onsite manufacturing and quality dynamics into clear, actionable updates for external partners.

Quality Issue Investigation:

Partner with Quality and Engineering teams to investigate component failures, defects, or non-conformances. Help customers understand root causes by providing detailed onsite data, photos, and context.

Production Plan Alignment:

Actively participate production planning meetings. Monitor the production schedule to ensure customers are fully aware of shifting demands, engineering changes, and volume adjustments.

Logistics & Material Flow Support:

Coordinate with logistics and warehousing teams to ensure critical components arrive on time. Support the tracking, expediting, and troubleshooting of incoming material shipments to prevent line stoppages.

Cross-Functional Collaboration:

Facilitate meetings between quality engineers, manufacturing teams, and supplier representatives to track corrective actions.

Qualifications & Skills Required:

Experience:

1+ years of experience in automotive manufacturing, supplier quality, logistics, or a technical liaison role.

Education:

Bachelor's degree in Engineering, Supply Chain, Operations, or a related technical field (preferred).

Problem-Solving:

Strong understanding of quality root-cause.

Communication:

Exceptional interpersonal and communication skills, with the ability to maintain strong professional relationships under high-pressure manufacturing conditions.

Adaptability:

Ability to work 100% onsite

Preferred:

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