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IT Technical Support

Job

Nesco Resource

Wilmington, NC (In Person)

Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 7/14/2026

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Job Description

Scope of Position :
Responsible for first level IT technical support for manufacturing systems computers at the plant as well as other associated automation systems. The position will also participate in projects to meet the plant's objectives, drive cost reduction efforts and participate in capacity expansion efforts. Day to
Day Responsibilities:
Assist team of engineers to provide production support and troubleshooting for 24/7 manufacturing operations. Work with production associates, technicians, and engineers to ensure reliable equipment operation via automated control systems and user interfaces. Support process and product optimization/improvement efforts. Participate in capital projects.
Education:
Associates degree (EET, Industrial Automation, Mechatronics)
Desired Experince:
1-3 years related experience in PC Hardware/Equipment Troubleshooting Ability to read schematics Peripheral support, touchscreens, thermal printers, barcode readers etc. General Windows PC support for production equipment Imaging and setup of new PC systems
Desired Skills:
Thermal label printers, RFID systems Low voltage control systems 24v Analog, Digital, Thermocouples etc..... Point to point troubleshooting General knowledge of Network Switch operation
Soft Skills:
Able to communicate equally well with engineers, production associates, and managers Able to work in a team-oriented environment Self-motivated, Independent, High Initiative Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.