Senior Database Engineer / DBA
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Modality Freelance Job Location
LATAM WHAT YOU WILL BE DOING
About the
Role:
This role owns a roughly 65TB Microsoft SQL Server estate running in a highly available, clustered configuration, supporting the Insightly CRM product directly. This is production database work for a live, customer-facing SaaS platform, not an analytics or reporting role.
What this role will do:
- Lead maintenance of the production SQL Server environment in an Always On availability group configuration, including failover handling, sync delay troubleshooting, and read replica load management
- Carry 24x7 on-call for SQL alerts, lead incident response and root cause analysis for query plan regressions, TempDB contention, and deadlocks or blocking
- Maintain database security: TDE, auditing, certificate and key rotation, and monitoring for anomalous access patterns
- Run quarterly cumulative update patching across environments, index and statistics maintenance, and partitioning and archiving on multi-terabyte databases without blocking production
- Own capacity planning for storage, CPU, and memory, and manage the recurring cycle of environment refreshes (staging, dev, QA)
- Review developers' T-SQL and schema changes before deployment, and advise on table and index design
- Support customer instance migrations between regions (sold as a service) and database prep for those moves
- Handle confidential or legally sensitive data requests when they arise, including from law enforcement, following established process
- Design and test disaster recovery for the database environment
WHAT WE'RE LOOKING FOR
- 7 years of hands-on Microsoft SQL Server DBA experience in a 24x7 production environment, not SQL development alone
- 3 years of direct experience with Always On availability groups, including failover handling and sync delay troubleshooting
- Experience managing multi-terabyte production databases, including partitioning, archiving, and index and statistics maintenance without blocking production
- Experience leading incident response and root cause analysis for production database issues
- Experience with database security practices: TDE, auditing, certificate and key rotation
- English fluency sufficient for real-time incident communication, with meaningful business hours overlap with Pacific time
WHAT WOULD BE A PLUS?
- Experience supporting a SaaS CRM or similarly high-transaction-volume application
- Exposure to Snowflake, Redshift, or AWS Aurora alongside transactional SQL Server work
- Experience with customer instance migrations or similar large-scale data movement projects
- Experience in a SOC 2, HIPAA, or PCI-regulated environment
- Comfort handling legally sensitive or confidential data requests as part of a defined process
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