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Hexaware Technologies, Inc

Production Support

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Job Description

Position:
Production Support Location:
Plano, TX 75024 (Onsite)
Hiring:
Fulltime with Hexaware Technologies Mandatory skills: Production support:
MDM, Informatica Job Description:
Troubleshoot complex application and environmental issues Good to have skills: Data Platforms - MDM, Informatica background Monitor Alerts, batch jobs, data loads, and integrations Maintain automation, standard operating procedures, and changing logs Coordinate with infrastructure, network, and development teams to resolve incidents Assist with the configuration and operational deployment Development of solutions to connect customer systems and extract and transform data Validate and test configurations against business requirements Effectively investigate issues/incidents and communicate findings in a root cause analysis Support and document scheduled production processes