Senior Metallurgist/ Quality Big Rapids, MI Area Onsite Permanent/Direct Hire Full Benefits Relocation Assistance Available $120,000-130,000

Primary Objective:

Ensure all castings meet customer performance specifications and expectations, serve as the internal voice of the customer, and act as management representative for the Quality System.

Key Responsibilities Customer Voice & Resolution:

Ensure customer quality requirements and issues are addressed, and resolve customer complaints within established parameters.

Quality System Oversight:

Function as the management representative for the Quality System and ensure compliance with quality standards across products and suppliers.

Root Cause & Problem Solving:

Lead department managers in root-cause problem-solving exercises.

Continuous Improvement & Innovation:

Share technical expertise and contribute ideas, procedures, and programs to enhance organizational performance and productivity. Anticipated Time Allocation Continuous Improvement Activities Customer Interaction Employee Training & Management Activities Problem-Solving Activities Quality System Adherence /

Auditing Technical Plant Guidance Required Qualifications Education & Experience Education:

Bachelor's degree in Engineering, Metallurgy, or Quality Management.

Experience:

Preferred minimum of 5 years of experience spanning: Foundry manufacturing and quality Machining and tooling/gating design Blueprint analysis and interpretation Technical customer service Management of outside suppliers or subcontractors

Knowledge & Technical Skills Technical Expertise:

In-depth knowledge of casting technical requirements, manufacturing capabilities, and marketplace advantages.

Quality Standards:

Expert-level knowledge of

IATF 16949

2016 and thorough understanding of Statistical Process Control (SPC).

Technical Tools:

Expert capability in reading blueprints and working with solid/surface CAD models.

Software:

Working knowledge of computer databases, spreadsheets, and word-processing software. Core Competencies & Attributes Strong analytical, organizational, project prioritization, and problem-solving skills. Outstanding written/oral communication, listening, and teamwork abilities across internal and external stakeholder organizations. Professional demeanor paired with a strong sense of urgency, sound judgment, and a collaborative approach.