Design LMR and microwave solutions and lead the technical side of RFP responses, Bill of Materials (BOMs), and proposals for public safety customers. This role will provide technical advice both internally within Ci and externally to customers to help drive our product portfolio. The sales engineer communicates customer needs and product feedback to partner product management, engineering, technical customer service, marketing and sales. The SSE will design innovative and attractive technical solutions to address customer specific needs and requirements leveraging the unique advantages of the Company's portfolio of solutions. The SSE participates in discussions and presentations with customers, partners, and other Company personnel as necessary to outline the benefits of the customer specific technical solutions offered. This role that requires team members to work onsite at customer locations and interact directly with our sales teams and customers as well as with our project managers, service technicians, and installation crews. To succeed, candidates will need to be self-motivated, customer service oriented, total team players, energetic, and have excellent communication skills. Your attention to detail and contributions will ensure that the solutions we provide empower our customers to perform at their best in the moments that matter. This is an opportunity to be part of a growing, focused organization, with various products that support multiple industries such as; Public Safety, County & State governments, and Commercial applications.

JOB DESCRIPTION

Deliver world-class product demonstrations and compelling sales or technical presentations in a clear, concise, and audience-appropriate manner to audiences ranging from C-level executives to frontline decision-makers. Provide design consultations, including quoting, system design, best practice architectures, bill of materials development, and compliance vetting. Build and maintain strong relationships with customers and partners through technical thought leadership and strategic engagement throughout the sales process. Ask effective discovery questions and actively listen to customers to understand their operational requirements, technical challenges, priorities, and objectives. Technical Consultant for the RFP process and sales team. Attend customer pre-bid meetings, as required. Prepare Technical Gap Analysis for Go/No Go decision. Work collaboratively with sales personnel to translate customer requirements into practical technical solutions, scopes of work, system designs, and proposals. Collaborate with sales team to determine commercial response and roadmap commitments for customer requirement gaps, as required. Develop and provide customized complex or non-standard technical portions of proposals that effectively describe the solution being offered in response to the customer's needs. Conduct product demonstrations to customers as required. Identify customer requirements which are not currently supported and work with the sales team to document the specifics of the requested feature(s). Attend planning meetings associated with the sales team to represent sales support interest. Define and implement pre-sales best practices.

REQUIREMENTS

Minimum of five years' experience with one or more of the five manufacturers' solutions: L3Harris, Tait, Kenwood, EF Johnson or Motorola. Strong understanding of RF/P25 system design principles to include trunked, conventional and analog radio solutions. Strong understanding of microwave and backhaul principles. Ability to lead technical discussions with customers and internal cross functional groups. Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction. Team player able to drive collaborative decision making across diverse personality types. Skilled at managing multiple priorities and tasks, with high attention to detail. Ability to thrive in a fast-paced, dynamic environment. Ability to work independently as well as in a team environment. Domestic travel - Up to 35%. Effective communication skills; both written and verbal. Working knowledge of IP networks. Working understanding of Information Assurance requirements as it relates to LMR/P25 systems is desirable. Advanced skills in Microsoft Office (Word, Excel, and Visio)

DESIRED EDUCATION & EXPERIENCE

Bachelor of Science in Electrical Engineering, (BSEE), BS in Electronic Technology (BSEET), or similar technical degree preferred from an accredited college or university with 5+ years experience. Equivalent field experience may also suffice. Candidates will have studied Radio Frequency (RF), Computer Networking and Circuit Analysis courses. Candidates must have a minimum of five years Radio Frequency (RF) systems experience with one of the five manufacturers, L3Harris, Tait, Kenwood, EF Johnson or Motorola. Requires technical knowledge of the techniques and procedures of software and network support and strong proficiency in computer skills, including networking. Knowledge of TCP/IP, networking principles and network security. Professional certifications (e.g.

CCNP, CISSP

) considered a plus! Cisco Certified Network Associate (CCNA) or equivalent desirable Physical Demands The employee must have the ability, visual acuity and manual aptitude to recognize and accurately install components according to product specification. While performing the duties of this job, the employee is required to talk and hear, will sometimes need to bend down, crawl, and/or kneel to reach product components. The employee may be required to stand for extended periods of time, walk, sit, handle small components, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, color vision and depth perception. Work Environment Typically, 35% of travel is required via airplane/car with hotel stays. The individual will spend time at customer sites. Candidates will be required to pass a pre-employment background check and drug test. Valid driver's license required.

Pay:

$90,000.00 - $120,000.00 per year

Benefits:

401(k) 401(k) 5% Match 401(k) matching Dental insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Application Question(s): Do you have at least five years of experience with land mobile radio (LMR) solutions from one or more of the following manufacturers: L3Harris, Tait, Kenwood, EF Johnson, or Motorola? Which best describes your experience with RF system design for trunked and conventional radio systems? Do you have working experience with microwave and backhaul systems (e.g., path design, link planning, or integration with radio networks How would you describe your knowledge of IP networking (TCP/IP, routing, switching, network security)? Have you developed technical portions of proposals or RFP responses, including system designs, bills of materials, or quotes Have you personally designed or developed an LMR system solution? What was your specific responsibility? ( What experience do you have creating Bill of Materials, technical quotes, and RFP responses? Have you worked directly with customers and salespeople to develop and present technical solutions? Ability to

Commute:

Vero Beach, FL 32960 (Required)

Work Location:

In person