Robotics Field Technician ViaBot Inc. Santa Clara, CA Job Details Full-time From $28 an hour 2 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Jira Microsoft Excel Attention to detail Computer hardware Mechanical troubleshooting Full Job Description Viabot is leading the way in autonomous property management solutions for commercial properties. We're looking for a hands-on, mechanically minded Robotics Field Technician to join our California team. This is not your typical desk job — you'll be on the road, keeping our fleet of robots running smoothly across the Bay Area and beyond.

What You'll Do:

• Travel locally to perform maintenance and repairs on robots at client locations
• Conduct routine inspections, technical debugging, cleaning, and repairs
• Troubleshoot mechanical and low-voltage electrical problems, often collaborating with our technical team
• Maintain detailed records of all maintenance and repairs using internal tools
• Operate hand and power tools for routine servicing
• Prioritize and schedule repairs independently in a fast-paced environment
• Manage shipping and receiving of robots and parts for servicing
• Train servicing agents at remote sites as needed
• Respond promptly to maintenance requests and maintain healthy inventory levels
• Detail debugging reports for complex fixes, capturing root cause, diagnostic steps, resolution, and lessons learned for long-term record-keeping and knowledge sharing.
• Working knowledge of PC troubleshooting and diagnostics, including hardware, OS-level issues, and network connectivity basics.

What We're Looking For:

• 5+ years of hands-on experience maintaining commercial service robots.
• Highly organized self-starter with a demonstrated personal system for managing tasks, tracking open issues, and prioritizing work independently without relying solely on supervisor direction.
• Proficiency in Microsoft Word, Excel, Jira, and work order (WO) management platforms for documentation and task tracking.
• Experience in field service or equipment maintenance or a related technical field
• Strong understanding of mechanical systems and troubleshooting techniques
• Comfortable working independently or in small teams with minimal supervision
• Excellent oral and written communication skills
• Detail-oriented with strong problem-solving abilities

Bonus Points:

• Experience building/troubleshooting electrical or mechanical systems
• Leadership skills

Pay:

From $28.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person