Job Description
Service Technician II Req #144 1635 Energy Park Dr, St Paul, MN 55108, USA Apply Share Job Description Posted Sunday, May 31, 2026 at 2:00 AM Exceptional People. Hard Problems. Meaningful Careers. Big Impact. Nowhere else can you touch as many life-changing medical technologies. At Forj Medical, we work side by side with more than 100 medical device companies from startups to global giants to bring life-enhancing technologies to market. Working with us means solving hard problems with extraordinary people in a collaborative work environment. Join us.
Job Summary:
The Service Technician II will service electronic, and software based medical devices in accordance with product requirements. They will troubleshoot, repair, and test complex medical devices as part of the service department activities. They will prepare the service history record for the servicing activities and will analyze the servicing records for trends and indicators of problems. Job Duties and Responsibilities:
Perform troubleshooting of returned devices to confirm the reported problem and determine the appropriate repairs Interface with customers who call to request an RMA for sending a device in for service Analyze activities for trends and indicators Support the complaint investigation process as necessary Provide status of servicing activities and devices in the service process Provide continuous improvement suggestions Contribute to the overall improvement in Forj Medical Systems and processes Other duties as assigned Qualifications and Requirements:
Associate degree or equivalent experience in applicable field required 3-5 years of experience working with electronic devices Trainer Certification required Soldering Certification required Must have a working knowledge of electronic circuits, test methodologies, embedded systems and electronic test equipment Meet service labor standard Ability to perform troubleshooting on several devices, exhibiting versatility Proficiency in hardware testing, software testing, test documentation development Ability to keep good records - per FDA QSR and ISO 13485
requirements Working Conditions:
Must be able to lift up to 50 lbs. Subject to Mandatory Overtime requirements based on business demands Must be authorized to work in the United States EEO Statement Forj Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Employment Requirement Must be authorized to work in the United States. Compensation and Total Rewards Package The salary range for this position is outlined below under "Job Details" and is dependent upon the individual's skills, experience, qualifications, and applicable employment laws. Beyond base salary, Forj offers a competitive Total Rewards Package. We offer health, dental, vision, 401K plans, and time off programs. You may also be eligible to participate in an annual bonus program which depends on various factors, including, individual and organizational performance. Job Details Pay Type Hourly Hiring Min Rate 28 USD Hiring Max Rate 34 USD Scan this QR code and apply! Download 1635 Energy Park Dr, St Paul, MN 55108, USA
