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Build strong customer relationships by responding promptly to quality concerns, corrective actions, audits, and continuous improvement initiatives.
Lead investigations of customer complaints using structured problem-solving methodologies (8D, 5 Why, Fishbone, A3, DMAIC).Drive containment, root cause analysis, corrective actions, and preventive actions (CAPA) to ensure timely resolution.
Monitor and improve key quality metrics including PPM, yield, first-pass yield, escapes, and customer satisfaction.
Collaborate with Manufacturing Engineering, Supply Chain, and Operations to improve product and process quality.
Participate in New Product Introduction (NPI), design reviews, PFMEA, control plans, and process validations.
Analyze quality data and identify trends to drive continuous improvement projects.
Lead internal, customer, and supplier quality audits.
Ensure compliance with ISO 9001 and other applicable quality management systems.
Collaborate with supplier quality engineering activities including supplier corrective actions, qualification, and performance improvement.
Develop inspection plans, quality procedures, and work instructions.
Review engineering changes for quality impact and support implementation.
Travel to customer and supplier sites as required.
Perform other related duties as may be reasonably assigned in the course of business.
Achievement of objectives must include an over-riding commitment to quality that must permeate the areas of responsibility. Enable and Drive Change in the Organization. Not a comprehensive list of duties. Duties may change without notice at management's sole discretion
Strong analytical, communication, and presentation skills.
Excellent project management and organizational skills.
Proficient with Microsoft Office applications.
F
Ferrotec
Senior Quality Engineer
Career Insights for Product Quality Engineer
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Based on California data
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What they do
A Product Quality Engineer evaluates and tests products and manufacturing systems, to ensure that products are produced that meet quality and performance standards as well as safety and regulatory requirements. Develops product quality standards and monitors production and product testing.
$106,540 / year median in California
+6% projected growth
Job Description
WHO WE ARE
Together we are a world-class diversified manufacturer with a commitment from our team to proudly provide pure precision solutions to our customers, delivering superior quality, value, and service. Ferrotec (USA) Corporation is a technology company with a worldwide presence in various end products, manufacturing systems, and industries serving primarily the semiconductor industry. We provide our customers with advanced materials, components, systems, and manufacturing solutions. Please visit www.ferrotec.com for a list of office locations.HOW YOU MAKE AN IMPACT
The Senior Quality Engineer is responsible for ensuring product quality, driving continuous improvement, and serving as the primary quality interface with semiconductor equipment customers. This role works closely with customers, manufacturing, engineering, suppliers, and cross-functional teams to resolve quality issues, improve manufacturing processes, and ensure compliance with customer and industry quality standards. The ideal candidate has strong experience in semiconductor equipment manufacturing, customer quality management, root cause analysis, and quality systems.WHAT SUCCESS LOOKS LIKE
Serve as the primary quality representative for semiconductor equipment customers.Build strong customer relationships by responding promptly to quality concerns, corrective actions, audits, and continuous improvement initiatives.
Lead investigations of customer complaints using structured problem-solving methodologies (8D, 5 Why, Fishbone, A3, DMAIC).Drive containment, root cause analysis, corrective actions, and preventive actions (CAPA) to ensure timely resolution.
Monitor and improve key quality metrics including PPM, yield, first-pass yield, escapes, and customer satisfaction.
Collaborate with Manufacturing Engineering, Supply Chain, and Operations to improve product and process quality.
Participate in New Product Introduction (NPI), design reviews, PFMEA, control plans, and process validations.
Analyze quality data and identify trends to drive continuous improvement projects.
Lead internal, customer, and supplier quality audits.
Ensure compliance with ISO 9001 and other applicable quality management systems.
Collaborate with supplier quality engineering activities including supplier corrective actions, qualification, and performance improvement.
Develop inspection plans, quality procedures, and work instructions.
Review engineering changes for quality impact and support implementation.
Travel to customer and supplier sites as required.
Perform other related duties as may be reasonably assigned in the course of business.
Achievement of objectives must include an over-riding commitment to quality that must permeate the areas of responsibility. Enable and Drive Change in the Organization. Not a comprehensive list of duties. Duties may change without notice at management's sole discretion
WHAT YOU NEED TO BE SUCCESSFUL
Bachelor's degree in engineering or related STEM field. 7+ years of quality engineering experience in semiconductor equipment, precision manufacturing, or high-tech industries. Strong customer-facing experience supporting semiconductor OEMs. Experience with problem solving tools Experience working withinISO 9001
quality systems.Strong analytical, communication, and presentation skills.
Excellent project management and organizational skills.
Proficient with Microsoft Office applications.