About the Role As a Quality Assurance Engineer, you will serve as the primary technical liaison for customer quality requirements, driving continuous improvement across our manufacturing lifecycle. You will leverage your expertise in process validation and data-driven problem solving to ensure our products consistently exceed performance standards and regulatory expectations. Responsibilities Act as the lead quality advocate for key accounts, managing customer communications, scorecards, and product qualification initiatives. Drive the maintenance and optimization of Quality Management Systems, including CAPA, complaint handling, and internal audit processes. Facilitate cross-functional improvement projects using advanced statistical analysis, PFMEA, and control plans to enhance manufacturing reliability. Conduct thorough failure analysis on returned products, implementing effective corrective actions to prevent recurrence. Oversee the development and validation of QA sampling plans, inspection methodologies, and tooling requirements for new production processes. Lead problem-solving teams using 8D methodology to resolve non-conformances and improve internal quality metrics. Qualifications Required Skills Bachelor's degree in Engineering or a related technical discipline, or equivalent professional experience. 5+ years of experience in an industrial manufacturing environment. Proven track record with

ISO 9001

standards and Lean Manufacturing methodologies. Strong proficiency in Microsoft Office and ERP systems. Excellent communication skills with the ability to lead internal teams and manage external customer expectations. Preferred Skills Experience with AS9100 quality standards and

APQP/PPAP

processes. Technical proficiency with CMM operation, hand metrology, and tolerance analysis. Demonstrated success in leading continuous improvement initiatives and process validation.