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Amazon.com, Inc.
Quality Engineer
Career Insights for Product Quality Engineer
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Based on Massachusetts data
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What they do
A Product Quality Engineer evaluates and tests products and manufacturing systems, to ensure that products are produced that meet quality and performance standards as well as safety and regulatory requirements. Develops product quality standards and monitors production and product testing.
$97,977 / year median in Massachusetts
+2% projected growth
Job Description
Description We are seeking a Quality Engineer to join our Quality Engineering organization. You will execute and support the comprehensive quality strategy for our advanced operations, contributing across the quality lifecycle from early development through high-volume production. You will help build and maintain the quality management system and apply the standards and systems that ensure our advanced hardware products meet the highest quality bar. This is a high-development environment that's evolving rapidly. You will work as part of a multi-disciplinary team of Quality Control Engineers, Supplier Quality Engineers, Metrology specialists, and Quality Technicians embedded across the product lifecycle. Key job responsibilities Quality Systems & Standards
- Support the development and maintenance of the Quality Management System (QMS), including control plans, inspection standards, and procedures that scale from pilot through high-volume production
- Execute IQC, in-process inspection, and final product acceptance activities. Support the Material Review Board (MRB) process for non-conforming material disposition
- Maintain quality data systems for tracking defects, yields, escapes, and corrective actions. Use data to identify trends and drive improvements Design & Process Quality
- Participate in DFMEAs and PFMEAs during product and process development. Provide quantitative feedback on manufacturability, process capability, and quality risk to design teams
- Support quality readiness for New Product Introductions (NPI), applying design-for-quality and design-for-inspection principles early in the development cycle
- Execute measurement system analysis (MSA), process capability studies (Cpk/Ppk), and validation protocols to qualify new products and processes Supplier Quality & Incoming Quality Control
- Execute Supplier Quality Engineering activities
- ensure suppliers complete PPAP and meet quality requirements before parts are released for production. Conduct first article inspections (FAI) for new parts and engineering changes
- Monitor supplier quality performance through scorecards, corrective action requests (SCARs/8Ds), and business reviews. Drive supplier improvement and development
- Collaborate with Supply Chain and Process Engineering to assess and mitigate supplier quality risks for new product introductions Metrology & Measurement Systems
- Operate and support the metrology lab
- CMM programming, optical measurement systems, gauge calibration, and precision measurement capabilities
- Validate measurement systems (MSA/Gage R&R) and provide metrology support for dimensional analysis, root cause investigations, and process capability studies
- Maintain calibration programs for production gauges, fixtures, and measurement equipment in compliance with quality standards Operations Quality & Root Cause Analysis
- Conduct root cause analysis using structured methodologies (8D, 5-Why, Fishbone, fault tree) for internal defects, customer escapes, and supplier quality issues
- Support the escape and quarantine process
- contain affected product, determine disposition, and implement corrective/preventive actions to prevent recurrence
- Track quality metrics (DPPM, first pass yield, escape rate, cost of poor quality) and drive continuous improvement through data analysis and cross-functional problem solving Basic Qualifications
- Bachelor's degree in Industrial Engineering, Mechanical Engineering, or other STEM field
- 4+ years of experience in quality engineering within environments producing complex electromechanical or precision hardware products
- Experience with
APQP/PPAP
processes, DFMEA/PFMEA, control plan development, and core quality tools (SPC, MSA, 8D, 5-Why)- Experience with metrology or dimensional inspection functions (CMM, optical measurement, gauge calibration)
- Experience with Material Review Board (MRB) processes and non-conformance disposition
- Demonstrated ability to influence product and process design through data-driven quality arguments
- Experience in high-mix or evolving product environments where quality systems must adapt to frequent design iterations Preferred Qualifications
- Six Sigma Green Belt, or Six Sigma Black Belt Certification
- 7+ years of experience in quality engineering, including experience supporting operations for new products under compressed timelines
- Experience in automotive, aerospace, medical devices, or other advanced hardware environments
- Understanding of GD&T (Geometric Dimensioning & Tolerancing) and its application to complex mechanical assemblies
- Experience with quality data systems, production analytics platforms, and statistical software (Minitab, JMP, or equivalent)
- Knowledge of relevant quality standards (ISO 9001, IATF 16949, AS9100) and their practical implementation
- Strong written and verbal communication skills, with the ability to present data-driven quality insights and risk assessments to leadership Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
- 117,300.00
- 160,000.