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Quality Engineer CBR

Job

Lear Corporation

Flint, MI (In Person)

Full-Time

Posted 5 days ago (Updated 3 days ago) • Actively hiring

Expires 7/20/2026

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Job Description

Lear For You We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you. We are your path to a better career, a better future, and a better you. Our teams have invented groundbreaking technologies, flawlessly manufactured millions of products and earned a long list of awards. Year after year, we are one of the World's Most Admired Companies. Our teams are the secret to our success. They are empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we all understand that we must work together to win. Are you ready for a better career? A better future? We're Lear For You.
QUALITY ENGINEER CBRFLINT, MI
As a member of the Quality team, the Quality Engineer CBR will be responsible forbeing the primary contact between the manufacturing plant and the customer.
The Role:
Your work will include, but not be limited to:

Primary interface between customer and the Manufacturing Plant (Columbia City, GM Flint, and GM Fort Wayne)Proactively interact with the customers at their site as required or as necessary (At a minimum attend two GCA reviews per month at GM Flint and minimum 1 GM visit per week.)Manage the Fast Response containment spreadsheet, must be utilized for all customer written concerns and ensure timely closure with corrective actionsEffectively communicate and report out the Global Customer Audits (GCA) from GM Flint and Internal GCA's using required chartingThoroughly evaluate and log all customer return seats, determine root cause, corrective action, containment (including risk) while working with a cross functional TeamCoordinate customer issues to assure complete follow through for containment, floor communication and action to assure timely response per GM requirements, includes validating and verifying corrective actionsAssure segregation of all customers returned seats and after investigation, tear down seats and assure proper disposition of partsSupport MOS and WOS, reporting customer
DPPM'S, SPPS'S
& QN'SProvide and report all customer chargeback to Flint Finance TeamManage the input of all SPPS's & PR's in GM Supply Power/LQTS (including warranty) for written complaints within the 24 hours of issueEnsure all team members are included, such as the Plant Manager, Operations Manager, Production Manager and Quality Manager. (This shall include hourly signature 's on the Quality Alert)Monitor daily the GM Supply Power System for customer written concerns and chargebacksContact and follow-up with Lear Engineering on customer related issues as neededDevelop and post Quality Alerts for all customer reported issuesSupport the develop and post Quality Alerts for all internal issues as neededPerform internal IATF audit per annual scheduleResponsible for PTR's trials in the plantDocument in writing on matrix all PTR'sReport out PTR results and notify customer as requiredWarranty- Data to be communicated Lear Flint Plant as received from Lear Corp. for all product linesPost data in Customer Focus Action Center (Market Place)Support and perform Poke Yoke Audits as neededSupport and fill in for Quality Coach as needed for all shiftsLead and completed 2 IPPM/COPQ Kaizen projects per year to drive key KPI improvementsSupport and attend Weekly Bump chart calls with other PPAP Coordinators, Program Managers & BOM ManagerSupport supplier and customer breakpoints with latest informationSupport and review upcoming changes and provide update for completed changes to Program ManagerSupport and track ECN's and EWO's as neededSupport T1XX and T2XX supplier PPAP approvals and maintain required supporting documentationSupport PPAP conference callsHave knowledge of GM customer specific requirements relative to product, process, expectations for quality related itemsCommunicate regularly with customer quality organization to keep the customer view of quality performance up to dateCoordinate necessary sorting activities on-site (Customer plants) in cooperation with the plant manufacturing quality teamAttend all customer initiated regular and sporadic quality meetings representing the Lear organizationCoordinates and actively participates in visits by the customer for quality related activities or auditsWhen observations are identified by the customer, responsible for the root cause analysis, the actions to correct and the verification actions are in place and effectiveSupervises the manufacturing plant Liaison Team on site at the customer location ensuring that issues are addressedCommunicate to GM SQE / email the Liaison issues weeklyWeekly PPAP review for serviceComplete the 7 Quality Modules with a passing scoreSupport IATF Internal Intertek AuditsResponsible for all supplier related issues reported by the customer, use SQTS for writing and tracking QN'SSupport prelaunch requirements (birth certificates, pictures, management review buy off documentation)
Your Qualifications:
Prior experience in automotive manufacturingBachelor's degree in a related fieldKnowledge of terminology pertaining to quality assurance as needed to respond to questions and provide oversight.

Knowledge of various functions of an automotive plant such as maintenance, quality, production control, operations, and materials as needed to determine how they are interrelated and oversee employees in the quality departmentAbility to communicate effectively with suppliers, supervisors and co- workers at all levels in person and over the telephone. We are an equal opportunity employer with a commitment to diversity. All individuals, are encouraged to apply.