A Product Quality Engineer evaluates and tests products and manufacturing systems, to ensure that products are produced that meet quality and performance standards as well as safety and regulatory requirements. Develops product quality standards and monitors production and product testing.
The Quality Engineer works with the Quality, Production, Engineering, Customer Service and Purchasing teams to plan and carry out the quality activities necessary for Sur-Seal to maintain efficient and high-quality production. The Quality Engineer is involved with all aspects of quality, including new product development, in-house process quality, supplier quality and customer quality. Problem solving is a major function performed by the QE, including root cause investigation, countermeasure development and implementation and communication of RCCA results to interested parties. The QE also represents Sur-Seal in customer and ISO audits, supporting the efforts of the Director of Quality.
JOB DUTIES AND RESPONSIBILITIES
Analysis o Perform root cause analysis, and develop and implement countermeasures for internal, supplier and customer quality issues. o Participate in capability studies, certification reviews, internal audits and SPC studies. o Understand
ISO 9001 & 13485
requirements, and assist with third party audits. o Investigate audit-related findings and coordinate activities to resolve issues. o Development PPAP documentation, including process flow diagrams, control plans, PFMEA's and other quality control documents. o Support and administer the new product development process. o Interpret and read blueprints, using metrology instruments (micrometers, calipers, etc.). Inspection o Develop plans for inspection, testing and other evaluations of incoming goods. o Provide instruction to, and support the activities of, the quality inspection team. o Review/analyze inspection results, and oversee the disposition of suspect items with affected suppliers and customers. o Other duties as assigned by the Director of Quality. Communication o Effectively communicate with customers to ensure all product and quality system requirements are met. o Effectively communicate Sur-Seal requirements to suppliers, and lead supplier quality problem resolution. o Establish and grow effective relationships with all areas within Sur-Seal.
EDUCATION AND EXPERIENCE
Bachelor's degree preferred, but a combination of technical training, work experience and other certifications will be considered. Two years of experience in a manufacturing environment, quality experience preferred.
KNOWLEDGE AND SKILLS
Computer skills, and working knowledge of MS Office Suite. o Strong verbal and written communication skills. o Strong interpersonal skills with the ability to resolve conflicting interests and reach consensus.
