Type:

full-time

Job Description:

Job Title:

Customer Quality Engineer Location:

Holly, MI (100% Onsite)

Job Type:

Direct Hire - Only Citizens OR Green card holder

Compensation:

$80,000 - $110,000 (up to $115,000 max, based on experience)

Work Schedule:

Monday to Friday Required Qualifications Bachelor's degree required 5-10 years of experience in a customer quality role within a large Tier 1 supplier environment Strong experience working directly with OEM customers (not suppliers) Experience supporting customers such as Stellantis, Audi, Volkswagen, or BMW Hands-on experience with: APQP and PPAP Customer scorecards Change management 8D methodology and structured problem solving Preferred Qualifications Experience with VDA audits Job Description We are seeking an experienced Customer Quality Engineer to support customer-facing quality initiatives within a manufacturing environment. This role will act as a key liaison between internal teams and OEM customers, ensuring product quality, compliance, and continuous improvement across programs. Key Responsibilities Serve as the primary quality contact for OEM customers and manage customer relationships Address customer concerns, lead issue resolution, and ensure timely communication Support and manage customer quality requirements, scorecards, and performance metrics Lead root cause analysis and corrective actions using structured methodologies (e.g., 8D) Participate in APQP and PPAP processes to ensure quality standards are met Manage change control processes and ensure compliance with customer requirements Support audits and ensure adherence to quality standards and procedures Collaborate with cross-functional teams to drive continuous improvement 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