Adv Quality Engineer Troy Design Manufacturing Company - 3.2 Plymouth, MI Job Details Full-time 1 hour ago Qualifications Customer communication Full Job Description The Advanced Quality Engineer supports the implementation, execution, and continuous improvement of the plant's quality systems and customer-focused processes. This role ensures adherence to APQP and PPAP requirements, manages customer concerns and visits, oversees gauging and process control plans, and supports ISO-based Quality Management Systems (QMS) and customer-specific requirements.

Key Responsibilities:

Launch & APQP/PPAP Support Lead all Quality Engineering activities for product launches and act as the plant's representative within the manufacturing organization. Prepare and maintain all APQP and PPAP documentation for new and existing part files. Collaborate with cross-functional teams to ensure customer requirements are understood and met. Obtain detailed product knowledge during development phases. Work with Project Engineers to ensure FMEAs are accurately completed and maintained. Develop Process Control Plans for assigned products. Support "Safe Launch" activities, including tooling buyoffs, Run at Rate events, and readiness documentation. Gather and archive Master Samples for new product introductions. Product & Process Quality Evaluate product GD&T specifications and approve final attribute and gauging requirements. Participate in gage reviews, buy-off meetings, and attend all die runoffs to confirm compliance with quality specifications. Monitor daily product quality, perform floor audits, and ensure customer requirements are consistently met. Address plant floor quality issues promptly, provide professional judgement on part acceptability, and guide disposition decisions. Update Control Plans and FMEAs as new issues arise from customer or internal feedback. Implement new inspection and control methods as needed (SPC, containment, CMM checks, etc.). Participate in layered process audits and support QMS compliance for assigned product families. Customer & Supplier Interface Serve as the direct point of contact for customer complaints and quality concerns. Provide timely acknowledgement and formal documentation responses for all customer issues. Communicate the "voice of the customer" to plant teams, clarifying key product attributes and expectations. Understand how each part functions within the vehicle and act as the internal subject-matter expert. Documentation & Continuous Improvement Issue Product Quality Check Deviations as directed by management. Prepare product quality documentation (visual aids, gage instructions, quality alerts, etc.). Prioritize product improvement opportunities based on risk and customer impact. Support continuous improvement initiatives using Lean methodologies. Manage changes to the quality system for assigned products after launch. Gage & Measurement Systems Oversee gage calibration, testing programs, process control, and related improvement activities. Ensure measurement systems support accurate and repeatable evaluation of product quality. Other Perform additional duties as assigned to support plant goals.

Education & Qualifications:

Bachelor's degree in Business, Engineering, Quality, or related field preferred. 3-5 years of experience in a quality-related role, ideally within automotive manufacturing. Strong analytical and problem-solving skills with experience in root cause analysis and corrective action. Ability to read and interpret engineering drawings, GD&T, and customer specifications. Experience in manufacturing, quality, process/tooling, or shop floor supervision preferred. Knowledge of calibration processes and equipment. Working knowledge of ISO-based quality systems and audit processes. Strong communication skills for effective interaction with internal teams and external customers. Proficiency in Microsoft Excel, Word, Outlook, PowerPoint, and SharePoint. Ability to manage multiple tasks and prioritize appropriately. Ability and willingness to travel as needed.