Job Summary:

Lead and direct Customer Quality Engineers on completion of issues to closure, by facilitating appropriate teams and problem solving, and providing quality assurance to prevent future quality events.

Essential Functions:

Work closely with Production Engineering, Design Engineering and Mass Production Engineers on the improvement of quality systems development and engineering solutions for customer complaints and countermeasures () Daily Gemba Walks

Perform quality audits /walk through on floor to ensure quality standards and standard conditions are met Maintain all related databases, tracking systems, and schedules for Customer Quality issues, audits, process error proofing, and quality assurance.

Review engineer work to ensure accuracy Advanced ability to complete and analyze/evaluate appropriate documentation as required, including tools such as Layered Process audits (LPA), General Procedures (GP), Process Flow Diagrams, PDCA, 8Ds, 5Ps, Mind Maps, etc. Evaluate engineer work as required. Cultivate mutually beneficial business relationships between NAM and our Customers Management of Internal Findings

manage all unit specific internal findings with countermeasures to continuously improve quality Support of Customer Complaints
Be the lead contact for the customer quality engineers in the investigation and countermeasure as assigned in core tool meetings. System Improvements
Find and administer IATF quality system improvement. (Quality Techs and Auditors) Support Techs and Auditors Supervision
the shift techs and auditors and will be working on a daily basis in a support role as it relates to customer concerns.

Maintain a positive influence by behaving in a manner that enhances Nifco's success PFMEA / Bully Testing Meeting Review lessons learned at Meeting with core team reviewing existing lines. Support initial

PFMEA / CP /PQS

Customer / Internal Document Management (PPAP) Manage Part Control Plan, PFMEA and Product Quality Standard Quality Ensure part containment procedures are followed Assist in customer audits Champion in the resolution of customer complaints / quality issues KPI

Maintain and interpret results of KPIs and provide action plan to improve metrics Other duties as assigned by management

Education:

Bachelor's Degree in an Engineering field or equivalent

Skills/Experience/Requirements:

Minimum of 4 years of previous experience and Injection Molding
Must be able to communicate effectively in the English language both verbally and in writing
Must be able to demonstrate leadership ability and effectively participate and contribute to team projects
Must be able to read, understand and interpret blue prints
Must be able to travel offsite on overnight trips ( Up to 30%)
Plastic injection molding experience a requirement
Experience in common business software such as Microsoft Word, Excel, Access, etc.
Have good people/interpersonal skills

Physical/Ergonomic Requirements:

Able to work sitting or standing for extended periods of time
Company Cell Phone to be provided.

It is the expectation that the engineer is in a reasonable contact during off hours, vacation time and traveling for the company

Job Type:

Full-time Pay:

$85,000.00

$110,000.

00 per year

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Referral program Relocation assistance Tuition reimbursement Vision insurance Ability to

Commute:

Canal Winchester, OH 43110 (Preferred) Ability to

Relocate:

Canal Winchester, OH 43110: Relocate before starting work (Preferred)

Work Location:

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