Quality Manager at e&e IT Consulting Services, Inc. Quality Manager at e&e IT Consulting Services, Inc. in Homestead, Pennsylvania Posted in 7 days ago.

Type:

full-time

Job Description:

e&e is seeking a Quality Manager for a hybrid direct placement opportunity in Pittsburgh, PA! We are seeking an experienced Quality Manager to lead and maintain quality assurance and quality management initiatives within a growing manufacturing organization. This role will focus heavily on quality systems, procedures, audit compliance, documentation, customer communication, and continuous improvement rather than day-to-day production floor quality management. The Quality Manager will be responsible for maintaining ISO 9001 and AS9100 quality systems, interpreting audit findings, implementing corrective actions, and translating quality requirements into effective procedures and processes. This individual will collaborate closely with Manufacturing, Engineering, Sales, Procurement, customers, and international manufacturing teams to ensure products and processes consistently meet quality and regulatory requirements. Responsibilities Develop, implement, maintain, and continuously improve quality policies, procedures, processes, and documentation. Maintain compliance with ISO 9001 and AS9100 quality management system requirements. Prepare for and support internal, customer, and external certification audits. Review audit findings and translate results into updated procedures, corrective actions, and process improvements. Investigate quality issues, perform root cause analysis, and develop effective corrective and preventive actions. Utilize structured problem-solving methodologies, including 8D, to address quality concerns and prevent recurrence. Ensure products meet customer specifications, engineering requirements, and applicable quality standards. Analyze quality data and trends to identify opportunities for defect reduction and process improvement. Review non-conforming materials and support appropriate disposition and corrective action activities. Communicate directly with customers regarding quality requirements, concerns, documentation, and corrective actions. Collaborate with Manufacturing, Engineering, Procurement, and Sales to resolve quality issues and improve product performance. Support supplier quality initiatives and work with domestic and international manufacturing partners to maintain quality expectations. Create and maintain quality reports, records, procedures, and other required documentation. Support compliance with applicable environmental and material regulations, including RoHS and REACH. Utilize Excel, ERP systems, and other quality-related tools to track, analyze, and report quality information. Drive process-focused continuous improvement initiatives throughout the organization. Requirements Strong Quality Assurance and/or Quality Control experience within a manufacturing environment. Demonstrated experience maintaining

ISO 9001

quality management systems. Strong experience with AS9100 standards and quality system requirements. Experience preparing for audits, interpreting audit findings, and implementing resulting procedural and process changes. Strong knowledge of corrective and preventive action processes, root cause analysis, and structured problem-solving methodologies. Experience with 8D methodology strongly preferred. Demonstrated experience improving manufacturing processes and reducing defects. Ability to develop, update, and maintain detailed quality procedures and documentation. Strong analytical skills with the ability to interpret quality data and identify trends. Proficiency with Microsoft Excel and other Microsoft Office applications. Experience working with ERP and/or quality management systems. Excellent written and verbal communication skills, including the ability to communicate effectively with customers and cross-functional teams. Highly organized, detail-oriented, process-driven, and comfortable working independently. Ability to collaborate effectively across Manufacturing, Engineering, Sales, Procurement, and other business functions. Bachelor's degree in Engineering, Manufacturing, Quality, or a related technical discipline preferred. Preferred Qualifications Quality experience within electronics, aerospace, defense, magnetics, industrial equipment, electro-mechanical products, components, or precision manufacturing. Knowledge of RoHS and REACH compliance requirements. Experience working with international manufacturing teams. Experience supporting supplier quality initiatives. Chinese language skills are a plus but not required. No C2C