US Farathane is seeking a highly motivated Resident Quality Engineer to serve as our primary on-site quality representative at the Tesla customer location. This role is responsible for providing rapid response to customer concerns, coordinating containment activities, supporting structured problem-solving efforts, and serving as the critical communication link between Tesla and the US Farathane Georgetown team. As the Resident Quality Engineer, you will act as the face of US Farathane at the customer site, ensuring customer concerns are addressed quickly and professionally while driving issues to effective resolution. You will work closely with customer quality and manufacturing teams as well as internal quality, engineering, and operations personnel to protect production, support launch activities, and improve overall customer satisfaction. Key Responsibilities Serve as the primary quality contact between US Farathane and Tesla. Respond immediately to customer-reported quality concerns and escalate to plant leadership. Verify defect conditions, scope, affected parts, and potential impact. Coordinate containment activities and communicate requirements timely to the Georgetown facility including verifying implementation and effectiveness of containment and corrective actions. Support disposition of suspect material and verification of clean-point inventory. Maintain strong working relationships with customer quality and manufacturing personnel. Lead initial fact-finding activities, including collection of samples, photographs, and customer observations. Coordinate issue resolution with manufacturing, quality, and engineering teams. Support structured problem-solving methodologies, including: 8D, 5 Why, Fishbone Analysis, Is/Is Not Analysis Ensure corrective actions are translated into sustainable process controls. Represent US Farathane in customer reviews and meetings. Support immediate response to potential production interruptions. Communicate inventory status, suspect material, and clean-point information. Support controlled exit from containment following verification of effectiveness. Support new product launches and process changes affecting Tesla programs including enhanced quality monitoring during launch phases and communicating any launch concerns proactively. Capture and communicate lessons learned for future programs. Maintain customer concern logs and open issue tracking. Monitor defects, rejects, containment activity, and corrective actions. Identify recurring issues and emerging trends. Support Paynter and Pareto analysis efforts. Provide evidence-based verification of improvement activities. Qualifications Automotive manufacturing experience required, Tesla preferred. Experience with molded, painted, decorated, or assembled interior/exterior trim products preferred. Background in customer quality, supplier quality, manufacturing quality, or resident engineering.

Working knowledge of:

8D Problem Solving, 5 Why Analysis, Pareto/Paynter Analysis, Corrective Action Verification Experience supporting launches, containment activities, and customer quality crises. Strong communication, organizational, and interpersonal skills. Ability to work independently at a customer location while remaining closely connected to the manufacturing facility. Ability to clearly communicate technical information to both customer and plant personnel. About US Farathane US Farathane has been a leading provider of plastics manufacturing solutions to the automotive industry for over 50 years. Through advanced research and development, a highly skilled management team, and dedicated associates, we continue to grow and deliver innovative solutions. We offer a full range of capabilities—from black-box design and advanced composites to TPE, TPO, extrusion, and compression technologies—providing our customers with comprehensive, end-to-end support. Compensation & Benefits US Farathane offers an impressive compensation and benefits package including: Medical, Dental, Vision Benefits Company Paid Short-Term and Long-Term Disability and Life Insurance 401k with company match Paid holidays and PTO Job Promotional Opportunities and much more! Additional Information Interested candidates must submit their resume through our applicant tracking system. Due to the high volume of applications, only those selected for an interview will be contacted. Candidates must be legally authorized to work in the United States without current or future sponsorship. Unsolicited resumes from agencies will not be accepted and will become the property of US Farathane. US Farathane is an Equal Opportunity Employer, including disabled individuals and veterans. Apply today and become the trusted quality representative connecting our customer and manufacturing teams for success.

Benefits:

401(k) 401(k) matching AD&D insurance Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Ability to

Commute:

Georgetown, TX 78626 (Preferred) Ability to

Relocate:

Georgetown, TX 78626: Relocate before starting work (Required)

Work Location:

In person