Enrollment Coordinator

THE NAGLER GROUP

Connecting Talent with Opportunity

ENROLLMENT COORDINATOR

? Location ? Pay Rate ? Industry ? Type Concord, NH $20.00 - $23.00/hr Insurance Direct Hire

ABOUT THE ROLE

Our client, a well-established insurance company in Concord, NH, is seeking a detail-oriented and customer-focused Enrollment Coordinator to join their team. In this role, you will serve as a key point of contact for members, employers, and brokers throughout the enrollment process, ensuring accuracy and a seamless experience from start to finish.

KEY RESPONSIBILITIES

Process new member enrollments, changes, and terminations in a timely and accurate manner Review and audit enrollment applications for completeness and compliance with plan guidelines Communicate with employers, brokers, and members to resolve enrollment discrepancies and answer questions Maintain and update enrollment records in the company database or enrollment management system Coordinate with internal departments including billing, member services, and underwriting as needed Track enrollment deadlines and ensure adherence to open enrollment timelines Generate reports and enrollment summaries for internal stakeholders Respond to inbound inquiries via phone and email in a professional and timely manner Identify opportunities to improve enrollment processes and workflows Ensure compliance with state and federal regulations related to insurance enrollment

QUALIFICATIONS 1-3

years of experience in insurance, benefits administration, or a related field preferred Strong attention to detail with the ability to manage high volumes of data accurately Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with enrollment platforms a plus Excellent verbal and written communication skills Ability to prioritize tasks and manage competing deadlines in a fast-paced environment Customer service-oriented mindset with a professional and empathetic approach Associate's or Bachelor's degree preferred; equivalent work experience considered Knowledge of health, dental, vision, or other group insurance products a plus

WHY APPLY

Competitive hourly rate of $20.00 - $23.00, based on experience Stable, well-respected employer with a collaborative work environment Opportunity to grow within the insurance industry Conveniently located in Concord, NH Interested? Apply today or contact The Nagler Group at jhalsey@naglergroup.com The Nagler Group | Staffing & Recruiting | New Hampshire & Massachusetts TNG123