Entry level Customer service and data entry

Overview Join our dynamic team as an Entry-Level Customer Service and Data Entry Specialist, where your enthusiasm and attention to detail will drive our success! This role offers an exciting opportunity to develop foundational skills in customer support, data management, and administrative processes. You'll be at the heart of our operations, ensuring accurate data entry, seamless communication, and excellent service delivery. If you're eager to learn, organized, and ready to contribute in a fast-paced environment, this position is perfect for you! Responsibilities Provide friendly and professional customer service via phone, email, or chat, addressing inquiries and resolving issues promptly Enter data accurately into our database systems to maintain up-to-date records of all customer interactions and transactions in our data system Manage order entry processes efficiently, ensuring all information is correct and complete Strong problem resolution skills, key qualities would be the ability to identify customer concerns, troubleshoot issues, and provide appropriate solutions or alternatives. Assist and manage orders, updates, cancellations, and report to the sales manager Maintain organized filing systems—both digital and physical—to support easy retrieval of documents and records Perform basic clerical duties such as filing, copying, scanning documents, and supporting administrative tasks as needed Must be able to lift 10-20 lbs to help with loading plant material in trucks. Experience Prior office or clerical experience is preferred but not required; a strong willingness to learn is essential Familiarity with computer skills including typing accuracy and speed, data entry, and basic math operations Experience with databases or Excel is a plus but training will be provided Demonstrated organizational skills with the ability to manage multiple tasks efficiently Strong attention to detail for transcription, data collection, and maintaining accurate records Ability to adapt quickly in a collaborative team environment with excellent communication skills.

Embark on your professional journey with us! We're committed to fostering growth and providing a supportive environment where your skills can flourish.

Pay:

From $36,000.00 per year

Benefits:

Paid time off

Work Location:

In person