Evening/Weekend Dispatcher

Job Summary We are seeking a Dispatcher for evenings and weekends who will be responsible for coordinating and dispatching service technicians to customer sites during off hours. This role ensures timely response to emergency calls, effective scheduling of after hours service requests, and clear communication between customers, technicians, and the office team. Duties Receive incoming services calls and determine urgency, nature of the issue, and appropriate technician assignment. Dispatch technicians to customer locations based on schedule, skillset, and proximity. Monitor technician status, progress, and location throughout shifts Provide updates to customers regarding estimated arrival times Document service requests, dispatch details, and technician notes accurately in the company's system Handle emergency and priority calls with professionalism and a sense of urgency Communicate effectively with day dispatch and management to ensure seamless handoffs Skills Precious experience in dispatching, scheduling, or customer service a plus Strong communication skills (verbal and written) Ability to multitask and prioritize in a fast-paced environment Strong problem-solving and decision-making abilities Flexibility to work evenings, weekends, and holidays as scheduled

Job Type:

Part-time Pay:

$18.00 - $22.00 per hour Ability to

Commute:

Dover Plains, NY 12522 (Required) Ability to

Relocate:

Dover Plains, NY 12522: Relocate before starting work (Required)

Work Location:

In person