Experienced Service Advisor ........Planet Ford Spring, Tx

Experienced Service Advisor ........Planet Ford Spring, Tx 3.1 3.1 out of 5 stars Spring, TX 77388 $60,000

• $120,000 a year
• Full-time Planet Ford Spring ,Texas 17 reviews $60,000
• $120,000 a year
• Full-time Attention Experienced Service Advisors…….

Planet Ford is

EXPANDING!

Seeking Motivated individuals for High Volume and Record Sales Service Drive! Top Pay For Top People! Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor at the #1 Planet Ford Spring, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused Service Advisor who will help us redefine the car-buying and service experience. Does this sound like you? !

What We Offer:

• Top Pay in the Industry
• High Volume Service Drive
• Maintain Your Earned Tenure Benefits
• New Hire Orientation
• Help with Relocation Expenses
• Aggressive Commission & Bonus Plan

Fast-Paced Environment Benefits:

• 401(k) with Matching
• Paid Training & Professional Development Plans
• Health, Dental, Vision & Life Insurance
• Career Growth Opportunities
• Paid Time-Off
• Employee Assistance Program
• Flexible Schedule
• Employee Discount
• Family Leave

Referral Program Responsibilities:

The Service Advisor is the face of the dealership for service customers. It is the Service Advisor's responsibility to present and sell needed products, services to the customer in a professional manner while adhering to the manufacturer's published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention. Must have the ability to communicate effectively, and ensure customers receive consistent, timely and accurate service. Must possess a strong ability to sell. Ability to remain calm and handle stressful situations. Excellent interpersonal skills which demonstrate a customer service-oriented attitude. Must be able to work with and assist all types of personalities and constituencies.

Job Duties:

• Greet customers in a timely, friendly manner and obtain pertinent vehicle information Actively promote and build rapport with the customer Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications Generate and provide customer with a complete and accurate estimate of repair Establish and communicate completion time of repair with customer and technician Answer incoming service calls Maintain and schedule service appointments Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index) Strictly follow the manufacturer's warranty guidelines and procedures Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property Skills/Qualifications • Ability to identify the problem quickly.

• Good knowledge of automobiles.
• Effective analytical and communication skills.
• Effective people skills
• Good reading, computer, and mathematics skills
• Leadership quality
• Ability to learn new technology and repair and service procedures and specifications.
• Should be able to operate electronic diagnostic equipment.

Requirements Minimum two (2) years automotive service writer or advisor experience Reynolds DMS experience a PLUS Must be able to manage in a fast-paced work environment with limited supervision Must have great customer service, phone and computer skills Positive, friendly attitude, along with a customer service mentality Must hold a high school diploma or equivalent Must have a valid driver's license Able to lift up to 50 pounds Able to work on your feet for extended periods of time All applicants must be able to pass pre-employment testing to include background checks and drug test. About Our Dealership Organization Randall Reed's Planet Ford, an award-winning power-house that has been the No. 1 Ford Dealer in the greater-Houston area for 25 years and is part of the World Class Automotive Group. Our dealership has a strong and committed management, sales and fixed operation team with many years of experience satisfying our customers' needs. For more information www.

PlanetFord.com. The Randall Reed family of dealerships is one of the largest, privately held, award-winning dealer groups in the country with locations in the greater Houston, Dallas, and Huntsville, Texas areas. World Class Automotive Group's success is built on the foundation of managing form the group up with over 40 years of automotive experience. The Reed family of dealerships are the proud recipients of many top honors and accolades including: Ford Dealer Hall of Fame, Ford's Salute to Dealer, multiple and consecutive Triple Crown Awards, President's Awards, Partner in Quality Awards, Top One Hundred and Premier Club, among others. The World Class Automotive Group recruits talented individuals to compliment the Randall Reed family of dealerships. Through dealership acquisitions and business growth we are in need of quality individuals to staff our corporate and dealership needs. The World Class Automotive Group seeks individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long-term profitable career. Equal Opportunity Employer. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Top of Form Job Type:

Full-time Pay:

$60,000.00

• $120,000.

00 per year

Benefits:

401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Parental leave Vision insurance

Shift:

8 hour shift

Experience:

Service Writers:

1 year (Preferred)

License/Certification:

Driver's License (Preferred)

Work Location:

In person