Facilities Technician

WHO WE ARE

At American Meadows (AMC), our purpose is "Doing Good Through Gardening." Each day we get to make people happy and the earth better by providing gardeners with the products, knowledge and experience they need to succeed. We have a decade+ track record of growth, and we are excited about our future. We are passionate about connecting gardeners with the products, knowledge, and inspiration to dig in and garden with confidence. We seek to be a trusted gardening partner for those new to gardening and those looking to expand their gardening prowess —those who are willing to combine new ideas and products with classic favorites. We work to do this by providing a top-quality assortment of products, a team that's passionate about what we do and a "customer-first" approach to our ecommerce shopping experience. If this sounds intriguing, read on...

WHO YOU ARE & WHAT YOU'D DO

The Facilities Technician plays a key role in day-to-day facility upkeep, supporting the General Manager in maintaining a safe, reliable, and well-functioning greenhouse and warehouse. This role focuses on executing preventative maintenance, routine repairs, and timely issue resolution as needs arise. You'll work hands-on across mechanical, plumbing, and basic electrical systems (non-licensed), ensuring our infrastructure supports daily operations and peak season demand. During our busy fulfillment season (~24 weeks), you'll also support operations to help ensure a successful experience for both our team and our customers. This role is ideal for someone who enjoys problem-solving, takes pride in maintaining a well-run environment, and is comfortable balancing planned work with real-time needs.

ACCOUNTABILITY MATRIX

Accountability:

Facility Reliability, Safety & Operational Support Time:

100% Own the upkeep, safety, and performance of all greenhouse facilities and equipment through proactive maintenance, routine repairs, and rapid issue resolution. Execute basic, non-licensed mechanical, plumbing, and electrical work as needed, escalating to licensed professionals when appropriate . Support fulfillment operations during peak season (~24 weeks) while maintaining critical infrastructure. Deliverables | Frequency Preventative maintenance schedule executed and documented | Weekly Work orders and repair requests completed and logged | Daily Facility inspections (safety, systems, grounds) completed | Weekly Equipment uptime tracked; issues resolved or escalated | Weekly Routine, non-licensed repairs performed (mechanical, plumbing, electrical) | As warranted Parts and maintenance supply inventory maintained and reordered | Weekly Maintenance and improvement project updates provided to GM | Monthly Participation in GEMBA walks with completed action items | Weekly Support fulfillment operations (line, plant movement, receiving) during peak season (~24 weeks) | Seasonal Workshop and maintenance areas kept organized and functional | Daily

REQUIRED QUALIFICATIONS

3+ years of experience in facilities maintenance, mechanical repair, or similar hands-on role Working knowledge of basic mechanical, plumbing, and electrical systems (non-licensed work) Ability to troubleshoot issues and perform repairs independently Our business operates with clear seasonal peaks and valleys, so this role requires someone who can handle high-intensity workloads during busy periods and remain productive and self-motivated when things slow down. Strong organizational skills and ability to manage multiple tasks Comfort working in a fast-paced, seasonal environment Ability to communicate clearly with team members and leadership Willingness to jump in and support operational needs during peak season We're gardeners - you should be too… or at least possess a thirst to learn!

PHYSICAL REQUIREMENTS

This is a hands-on, active role.

Candidates should be able to:

Stand, walk, and move throughout facilities for extended periods Lift, carry, and move materials and equipment up to 50 lbs Perform repetitive tasks and use hand and power tools according to safety standards Work indoors and outdoors in varying weather conditions Climb ladders and access equipment safely Maintain awareness of surroundings in an active warehouse/greenhouse environment

OUR CULTURE

We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our customers, and our community. We are introverts, extroverts, and everything in between. We have (at least) one week dedicated each year to dressing up in costumes. You'll keep a pair gardening shoes and slippers in your office locker (when working in-office). Dogs, yoga, bagpipe parades and taco trucks all make appearances during our Build Weeks. We embrace memes. Don't Stop Believin' is our national anthem.

THE PERKS

The usual, but very important, things like health, vision, dental (which the company contributes to), as well as a matching retirement plan and company paid Life Insurance and Disability. Additional optional benefits include a Health Savings Account (HSA), an Employee Assistance Program through InvestEAP, and access to discounted college courses and certificate programs through Champlain College's TruED program. Time to rejuvenate your mind and spend time with friends and family is very important. We're life-long learners and want you to be inspired to grow, whether it's through Master Gardener, an Excel class, or want to be more informed in ways to support our Diversity, Equity and Inclusion efforts. We share in our financial success, and you'll receive an incentive payout when we achieve our financial and project goals. The best way for you to connect with our products is by digging in the dirt and gardening with our products. We offer at-cost product discounts and at the end of each season, with any remaining unsold products, we give them out to our employees and the community to fuel more gardening passion! American Meadows is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such aid, and no applicant will be penalized because of such a request. please email jobs@americanmeadows.com to discuss your specific accommodation needs.