Field Service Technician

#Tech-Pro-Admin-01 Job Summary As a Field Service Technician, you will perform on-site maintenance, troubleshooting, and repairs of equipment at customer locations. You will ensure equipment uptime, support customer production needs, and deliver a high level of technical service directly in the field. This role requires hands-on mechanical and electrical aptitude, strong customer communication, and the ability to work independently while representing our client at customer sites. Responsibilities Develop and maintain expert knowledge of all products, including system features, electrical and mechanical components, automation interfaces, and operational capabilities. Clearly communicate product value and service recommendations to customers during site visits. Perform on-site installation, repair, and preventive maintenance on customer-owned equipment. Diagnose mechanical, electrical, and minor automation-related issues using testing tools and technical documentation. Provide on-the-job training to customer maintenance teams as needed. Establish, schedule, and execute Preventive Maintenance (PM) programs for assigned end-user accounts to ensure equipment reliability and minimize downtime. Assist with field testing, evaluation, and troubleshooting of new products, prototypes, and custom packaging equipment. Document issues, report unusual performance concerns, and provide feedback for product improvement. Follow established field service communication procedures, including issuing RMA requests, completing work orders, documenting service actions, submitting expense and trip reports, and maintaining accurate service records. Perform software upgrades on WAT units and other equipment when required, ensuring compatibility and proper configuration at the customer site. Support Senior Technicians during complex field service jobs, large-scale installations, or customer escalations as assigned. Perform other field-related service duties as assigned, including emergency repairs, customer training, projects, and equipment audits. Required Skills High School diploma or equivalent required; Associate degree in a technical field (mechanical, electrical, electronics, automation, etc.) preferred. Equivalent field service experience considered. Working knowledge of electrical and electromechanical systems, including the ability to diagnose faults at customer sites. Basic mechanical skills with the ability to disassemble, repair, and reassemble components safely. Experience in packaging automation systems is preferred. Experience using PC applications, including Microsoft Office Suite, for documentation and reporting. Proficiency using hand tools, power tools, and diagnostic equipment (e.g., multimeters). Clear Brook, VA is a small community known for its scenic landscapes and proximity to larger cities, offering a balance of rural charm and accessibility to urban amenities. Benefits PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws. Equal Opportunity Employer (EEO) PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply. Americans Disabilities Act (ADA) The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation. Candidate Privacy To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.

com/privacy-policy/ and https:

//peaktechnical.com/ca-residents-privacy-rights/ AI Recruiting Disclosure We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: www.peaktechnical.com/ai-disclosure . Field Service Technician 3.9 3.9 out of 5 stars Clear Brook, VA 22624 $23

• $24 an hour
• Contract PEAK Technical Services Inc. 76 reviews $23
• $24 an hour
• Contract #Tech-Pro-Admin-01 Job Summary As a Field Service Technician, you will perform on-site maintenance, troubleshooting, and repairs of equipment at customer locations.

You will ensure equipment uptime, support customer production needs, and deliver a high level of technical service directly in the field. This role requires hands-on mechanical and electrical aptitude, strong customer communication, and the ability to work independently while representing our client at customer sites. Responsibilities Develop and maintain expert knowledge of all products, including system features, electrical and mechanical components, automation interfaces, and operational capabilities. Clearly communicate product value and service recommendations to customers during site visits. Perform on-site installation, repair, and preventive maintenance on customer-owned equipment. Diagnose mechanical, electrical, and minor automation-related issues using testing tools and technical documentation. Provide on-the-job training to customer maintenance teams as needed. Establish, schedule, and execute Preventive Maintenance (PM) programs for assigned end-user accounts to ensure equipment reliability and minimize downtime. Assist with field testing, evaluation, and troubleshooting of new products, prototypes, and custom packaging equipment. Document issues, report unusual performance concerns, and provide feedback for product improvement. Follow established field service communication procedures, including issuing RMA requests, completing work orders, documenting service actions, submitting expense and trip reports, and maintaining accurate service records. Perform software upgrades on WAT units and other equipment when required, ensuring compatibility and proper configuration at the customer site. Support Senior Technicians during complex field service jobs, large-scale installations, or customer escalations as assigned. Perform other field-related service duties as assigned, including emergency repairs, customer training, projects, and equipment audits. Required Skills High School diploma or equivalent required; Associate degree in a technical field (mechanical, electrical, electronics, automation, etc.) preferred. Equivalent field service experience considered. Working knowledge of electrical and electromechanical systems, including the ability to diagnose faults at customer sites. Basic mechanical skills with the ability to disassemble, repair, and reassemble components safely. Experience in packaging automation systems is preferred. Experience using PC applications, including Microsoft Office Suite, for documentation and reporting. Proficiency using hand tools, power tools, and diagnostic equipment (e.g., multimeters). Clear Brook, VA is a small community known for its scenic landscapes and proximity to larger cities, offering a balance of rural charm and accessibility to urban amenities. Benefits PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws. Equal Opportunity Employer (EEO) PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply. Americans Disabilities Act (ADA) The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation. Candidate Privacy To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.

com/privacy-policy/ and https:

//peaktechnical.com/ca-residents-privacy-rights/ AI Recruiting Disclosure We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: www.peaktechnical.com/ai-disclosure .