Field Service Technician SE MI

Your roleAre You Our Next Field Service Technician?

Do you thrive on solving problems, tackling challenges under pressure, and delivering exceptional results? If so, we're looking for a Field Service Technician to join our team and make a meaningful impact!

In this role, you will act as a Subject Matter Expert in the field for Atlas Copco Tools and Assembly Systems and travel to provide world class technical support onsite at our customers in your dedicated region. You will travel to customer sites to perform various tasks that could include new installations, commissioning, preventative maintenance, or calibrations on our tools and assembly systems, all while working under minimum supervision. You will also provide service coordination, cross-functional knowledge sharing, and team member support.

Here's how you'll make an impact:

Build strong relationships with your customers and assist with any issues that may ariseCreate detailed reports and capture costs through timely administrative workPerform hands-on troubleshooting, programming, and repairsReinforce the correct operation and "Best Practices" of Atlas Copco equipment to our customersWilling and able to respond and travel to emergency field repair of Atlas Copco equipmentCoordinate your travel schedule and accommodations to visit customer sitesInterface with customers externally within your region, as well as internally within our own company.

You will report directly to the Regional Team Leader and support customers in the Southeast Michigan region.

To succeed, you will needAbility to travel up to 60% locally and 40% nationally- this will be regionally dependentAbility to work flexible work scheduleAt least 2-3 years of experience with mechanical and electrical troubleshootingCustomer service excellence and ability to communicate across all levels of an organizationIT, MS Office products, and networking or wireless communication proficiencyAbility to work independently, and as part of a teamAbility to summarize technical problems and resolutionsHave an interest and passion in furthering knowledge of industrial toolingA High School Diploma or GED is requiredHave a valid US Driver's LicenseAbility to lift and carry up to 60 lbs In return, we offerAt Atlas Copco, we know that work is more than just a job. Here's what we offer to keep you happy, healthy, and inspired:

Professional Development:

Opportunities for growth, training, and career advancement.

Comprehensive Benefits:

Medical, Dental, Vision, Life, and more.

Financial Security:

401(k) with up to 6% company match.

Family Support:

Paid Maternity & Paternity Leave.

Wellness Perks:

Gym, Education, and Health Reimbursements.

Rewarding Culture:

An inclusive environment that celebrates innovation, teamwork, and diversity.

Accessibility Notice:

If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis. Atlas Copco Tools & Assembly Systems LLC is an equal opportunity employer and does not discriminate in hiring or employment related decisions because of race, color, sex, religion, national origin, age, disability, sexual preference, genetic information, protected veteran status or any other protected class. Job promotions at Atlas Copco will be based on such factors as quality of work, prior job performance, attendance, safety record, and ability to work well with others.

Accessibility Notice:

If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.