Description:

Position Overview The Revenue Cycle Finance Liaison serves as the primary bridge between the Revenue Cycle Management (RCM) and Finance/Accounting teams. This role is responsible for ensuring revenue cycle-related financial activity is accurately recorded, reconciled, and reflected in the organization's financial reporting. The Revenue Cycle Finance Liaison serves as the primary point of contact for finance-related RCM questions and works closely with billing, collections, cash posting, and accounting teams to investigate discrepancies, validate transactions, and improve the accuracy and integrity of revenue-related financial reporting. The ideal candidate has a strong understanding of skilled nursing facility revenue cycle operations, payer reimbursement, cash posting, contractual adjustments, revenue adjustments, and accounts receivable reconciliation.

Duties:

Serve as the primary liaison between Revenue Cycle Management and Finance/Accounting for revenue cycle-related financial matters. Serve as the first point of contact for finance-related RCM questions and ensure inquiries are researched and resolved accurately and timely. Review and reconcile non-AR cash transactions to ensure appropriate general ledger coding and accurate financial reporting. Review revenue adjustments to validate accuracy, appropriateness, and proper recording. Review payer payments, postings, and adjustments to ensure they align with contractual expectations and internal policies. Partner with Finance to investigate and resolve discrepancies involving cash, revenue, accounts receivable, and general ledger activity. Support month-end close by validating revenue-related transactions and completing required reconciliation activities. Complete the prior month's required revenue cycle financial review by the 10th of each month. Work closely with billing, collections, cash posting, and accounting teams to resolve financial discrepancies and improve processes. Analyze revenue cycle financial activity to identify errors, trends, and areas requiring further investigation. Identify and recommend process improvements related to revenue recognition, cash application, reconciliation, and financial reporting. Support internal and external audits by providing requested documentation and explanations related to revenue cycle financial activity. Maintain clear documentation of reconciliations, identified discrepancies, resolutions, and recurring issues. Escalate material discrepancies or unresolved issues to appropriate Revenue Cycle and Finance leadership. Meet deadlines and delivery commitments as agreed upon with management and proactively communicate risks or barriers that may impact timely completion. Perform other duties as assigned.

Competencies:

Revenue Cycle Expertise:

Strong understanding of healthcare revenue cycle processes, reimbursement, billing, collections, cash posting, and accounts receivable.

Financial Reconciliation:

Ability to reconcile financial activity, investigate discrepancies, and validate the accuracy of transactions.

Analytical Thinking:

Ability to analyze detailed financial and operational information, identify trends and inconsistencies, and determine appropriate next steps. Attention to

Detail:

Consistently demonstrates accuracy and thoroughness when reviewing financial transactions and supporting documentation.

Problem Solving:

Ability to identify root causes and work across departments to drive issues through resolution.

Cross-Functional Collaboration:

Ability to effectively bridge Revenue Cycle and Finance and build strong working relationships across teams.

Accountability:

Takes ownership of assigned reconciliations, inquiries, deadlines, and follow-up through completion.

Communication:

Strong written and verbal communication skills with the ability to clearly explain financial and revenue cycle matters to operational and financial stakeholders.

Requirements:

Minimum of 2 years of Revenue Cycle Management experience, preferably within Skilled Nursing, Long-Term Care, or a related healthcare environment. Strong understanding of Medicare, Medicaid, Managed Care, commercial insurance, and payer reimbursement methodologies. Knowledge of cash posting, payment application, revenue adjustments, contractual adjustments, and accounts receivable reconciliation. Experience investigating and reconciling discrepancies between revenue cycle activity and financial reporting. Experience supporting month-end financial or revenue reconciliation processes. Experience with NCS strongly preferred. Strong analytical, reconciliation, and problem-solving skills. Proficiency with Microsoft Excel and the ability to work with detailed financial and operational data. Ability to communicate effectively with both operational and Finance leadership.

Success Measures:

Accurate and timely reconciliation of non-AR cash. Completion of the prior month's required review by the 10th of each month. Timely investigation and resolution of Finance/RCM inquiries. Reduction in unexplained or incorrect revenue adjustments and reconciliation discrepancies. Improved accuracy and integrity of revenue-related financial reporting. Effective collaboration between Revenue Cycle and Finance. Identification and implementation of process improvements that strengthen financial controls and operational efficiency.