Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. With more than 13,500 associates working globally in 100 countries and annual sales of $5.9 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's®—Infinite Possibilities. One Family. Purpose Statement

Responsible for managing global processes related to assigning/monitoring credit risk for customers, ensuring the timely and effective collection of accounts receivable, and accurately applying customer payments. This role demands a combination of strong analytical skills, excellent communication abilities, and a customer-focused approach. Working closely with the Enterprise Service Organization (ESO) to develop simple, standard, and global processes are strategic priorities expected from this position.

Key Accountabilities and Outcomes

Accounts Receivable Process Management (60%) Evaluate, define and monitor team accountabilities and productivity metrics, reporting back to management. Leverage automated reporting capabilities from High Radius CAA and SAP Receivables Management Disputes. Prepare, provide analysis and distribute related reports as necessary.

Lead team effort to drive continuous improvement and optimization of auto-cash hit rate (improve customer remittance backup, move to ACH CTX payments, eliminate FRF handwritten checks into lockbox, etc…).

Monitor and manage High Radius errors to continuously drive efficiencies (CNI, PRLF, Reason Code errors, MICR, etc)

Design, set-up, communicate and re-balance as necessary, associate customer portfolios. Monitor overall customer account aging for open line items falling under the responsibility of the Accounts Receivable & Invoicing associates. Evaluate and implement accounts receivable-related banking processes and interfaces to improve efficiency.

Assess consolidation opportunities and analyze future need for all corporate lockboxes, defining impact to A/R and customers (internal & external) and work with bank to implement changes. Assume primary banking liaison responsibility. Supporting the accounting department with all aspects of the general ledger, including compliance and process controls

Direct month-end close process for Accounts Receivable

Perform Monthly Analysis of specific General Ledgers and ensuring accuracy of postings & clearings

Monthly Bank Reconciliations for all lockbox accounts.

Evaluate, develop and provide oversight of cash handling and reconciliation process for DSD businesses.

High Radius and SAP Disputes liaison between System Analyst team and Accounts Receivable/Collections

Approve team requests for reimbursements to customers of credit balances (within approval limit)

Train and enforce appropriate transaction processing as it relates to the Escheatment (abandoned property) process regulations eliminating RPC risk and exposure from improper handling. Credit and Collections (30%) Assign and monitor credit risk on new and existing key customers, including reviewing country risk on international customers

Resolve outstanding aged items that have been escalated from ESO

Monitor Key Customers balances

Seek out financial detail to analyze assigned portfolio for financial risk

Provide strong financial analysis of customers financial data

Experienced at researching complex issues across functional areas to resolve the aged item

System expert for Collections (FSM) system and team administrator

Administer system for Credit Master changes and Collections (FSM) updates.

Collect, analyze, and monitor credit intelligence, including taking appropriate action when required.

Management of international export accounts and jv's., including alignment of credit terms with incoterms

Develop positive working relationships with internal & external customers, including

ESO, RPC

inter-company contacts, JVs, freight-forwarders and banks

Review and release orders for key customers and international division customers (may be required outside normal business hours)

Participate and support International Division Export Teams

Develop a strong working relationship with the ESO

Project team leader for internal team projects

Team trainer: training team on any process changes and new associates

Support and attend industry trade groups (travel may be required) All other duties and responsibilities as assigned (10%)Knowledge, Skills, and Experience

• Bachelor's degree in accounting, finance or a business-related field plus related experience 
• Ability to provide leadership, guidance, and support to Accounts Receivable & Invoicing Teams
• Knowledge of all modules of SAP, High Radius and Microsoft Office. 
• Understanding of intermediate accounting principles 
• Demonstrated knowledge of negotiable payment instruments relating to international sales/banking
• Demonstrated ability to research, analyze and resolve problems
• Professional designation (as recognized by NACM) a plus or commitment to obtain in a reasonable time
• Ability to multi-task
• Good communication skills (both verbal and written) #LI-BE2
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IND123 COMPENSATION

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location. Annual Range/Hourly Rate

$67,839.00 - $91,782.00 Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.