Administrative Support Specialist IV

The purpose of the class is to perform a variety of advanced and complex clerical work in the preparation and maintenance of department records; to perform a variety of clerical tasks as assigned; and to provide professional and courteous customer service at all times. The class is given a general outline of work to be performed and is free to develop work methods and sequences; work is reviewed periodically by supervisor. Duties and qualifications of this post have been updated.

ESSENTIAL JOB FUNCTIONS

Leads the preparation, processing, copying, indexing, filing, transmitting and/or maintaining of various Departmental documents. Collects processing fees, fines and issues receipts. Schedules and maintains; daily calendar. Audits monthly reports. Assists in the processing of account collections and account cut-offs. May provide direct support to the Departmental Director or Manager using extreme judgment and discretion in assistance. Audits and ensures the security and confidentiality of files as appropriate. Reviews records, forms, and verifies information and resolves complex problems. Gathers information and data for meetings and upon the request of Department Head; prepares meeting agendas. Prepares complex and confidential correspondence, memoranda, reports, etc. Communicates official department plans, policies and procedures to County department heads, employees, news media and the general public as required. Types letters, memos, and other correspondents for the appropriate office or department. Examines documents created by other administrative support for accuracy as assigned. Provides instruction and leadership of other accounting support as assigned. May assist in department budgeting and financials, reconciliation of accounts and monitoring of grants. May attend and represent the organization at internal and external meetings. Purchases and maintains office inventory levels such as paper, pens, toner, etc. Schedules and maintains calendar of appointments, meetings and travel itineraries; coordinates related arrangements. Resolves moderately complex issues regarding departmental operations and de-escalating billing concerns/issues. Works closely with Code Officer. May prepare and distribute minutes of meetings. May tabulate, post and verify information as requested. Assists co-workers with clerical duties as necessary. Operates a personal computer and appropriate software packages or its equivalent pertaining to departmental activities. Performs other related job duties as assigned.

Education and Experience:

High school diploma or GED supplemented by education in accounting, bookkeeping, secretarial science or a closely related field. Requires at least three (5) years of related work experience.

WORK ENVIRONMENT

Work is performed in a relatively safe, secure, and stable work environment. Dorchester County has the right to revise this job description at any time. This description does not represent in any way a contract of employment. Position Type and Expected Hours of Work This is a full-time position; typical work hours and days are Monday through Friday, 8:00 a.m. to 4:00 p.m. Some flexibility in hours is allowed, but employees must be available during the "core" work hours of 9:00 a.m. - 4:00 p.m. and must work 40 hour each week to maintain full-time status. E.O.E. Dorchester County does not discriminate based on race, color, national origin, gender, religion, age, disability or military service in employment or the provision of services.