Branch Administrator

Why Join AirHawk Heating and Cooling? Do you want to make an impact on a quickly growing business? Do you want to feel your work is truly appreciated? Do you want to lead a winning team and grow as a professional? Then you've come to the right place. AirHawk Heating and Cooling is a fast-growing company driven by integrity, premium comfort solutions, and quality workmanship. We are looking to hire a quality professional who is organized, eager to learn, and ready to help keep our local branch running seamlessly. Job Summary The Branch Administrator provides vital administrative support to our local branch leadership (including the General/Branch Managers, Operations, and field technicians). This position acts as the central hub and liaison between our field team and corporate branch support departments like Accounting and Marketing.

Pay & Benefits Our Rewards:

401(k) with fully vested company match Medical, Dental, and Vision insurance Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) Paid Time Off (PTO) and paid holidays Professional development and growth opportunities Employee discounts on AC services

Key Responsibilities Billing & Accounts Receivable:

Generate and distribute customer invoices, reconcile accounts to ensure payments are properly applied, and monitor overdue accounts to arrange payment solutions.

Operations Support:

Support field technicians with service, maintenance, and installation schedules to ensure maximum efficiency.

Customer Care:

Act as a liaison for customer relations, informing management immediately of any key customer issues, dissatisfaction, or feedback.

Office Administration:

Perform general clerical tasks including filing, printing, scanning, and maintaining comprehensive, accurate branch records.

Deadlines & Projects:

Support daily, monthly, and quarterly branch deadlines, alongside special administrative projects as requested. What We Are Looking For (Qualifications)

Education:

High School Diploma or equivalent.

Software:

Experience with Mac OS, Microsoft Office Suite, or Google Workspace.

License:

Possess a valid driver's license.

Eligibility:

Eligible to work in the U.S. without sponsorship. Skills for Success Excellent organization, time management, and sharp attention to detail. Ability to multi-task with minimal supervision in a fast-paced environment. Proactive, self-starter attitude with excellent verbal and written communication skills. Regular, reliable attendance to support the local branch team. Physical Demands & Work Environment Ability to operate a computer, phone, and standard office equipment. Ability to sit or stand at a workstation for extended periods of time. AirHawk Heating and Cooling complies with all applicable federal, state, and local laws governing nondiscrimination in employment. If you require a reasonable accommodation during the application or interview process, please let us know.